Content Designer

Content Designer at Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

About the Role

As a Content Designer, you will play a crucial role in shaping the content strategy and UX writing for user-facing products with a focus on making everyone feel safe on Roblox and bringing our product’s voice to life. Working collaboratively with product managers, designers, and engineers, you’ll craft compelling narratives and user experiences across our platform.

You'll develop cohesive, engaging content that improves our players' and creators' experiences. This role is focused on executing content design at the product level and building our content design systems. You’ll have the opportunity to work with cross-functional teams and advocate for the Roblox voice, making a real impact.

What You Will Do

• Collaborate with cross-functional partners to create and refine UX content for our Safety products and features.
• Ensure our products and features are valuable, understandable, and easy to use, drastically increasing our quality bar for craft and execution.
• Contribute to building and maintaining content guidelines, ensuring consistency in voice and tone, terminology, and style across the platform.
• Work closely with the design team to integrate content strategy, best practices, and systems throughout the product design process.
• Define how we work. Drive team collaboration, culture, and process, working most closely with Research and product design throughout the design and development process.
• Use empathy, logic, best practices, technical acumen, and data to inform content choices and recommendations. Be adept at explaining those choices to cross-functional partners and documenting them for future use.
• Become a trusted partner by communicating and demonstrating the value of content design and by delivering insights that demonstrate that value.
• Use UX writing to improve the clarity, usability, and engagement of our products for players, parents, and creators.
• Develop processes, frameworks, and patterns that streamline UX writing practices across teams.
• Advocate for the importance of Content Design within the organization.
• Contribute to the execution of top-notch UX in a fast-paced, innovative work environment full of passionate experts who get things done.

What You Have

• 5+ years' experience in content design, UX writing, content strategy, or a related field.
• A strong portfolio showcasing a variety of content design work, including user interface copy, microcopy, and style guides. Experience in providing content strategy for sensitive user experiences that require deep review by cross-functional partners from legal, civility, marketing, and localization perspectives.
• Experience collaborating with and influencing a vast variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, product designers, researchers, engineers, policy, localization, communications, and marketing).
• A solid understanding of UX principles, information architecture, naming and taxonomies, and user-centered design.
• Passion for our Roblox core values: respect the community, we are responsible, take the long view, and get stuff done.
• Excellent communication skills and the ability to clearly present your work to stakeholders.
• Bachelor's degree in English or another language, Communications, UX, HCI, or equivalent practical experience.
• A proactive mindset with the ability to self-manage and succeed in a fast-paced, evolving environment.

Key skills/competency

• Content Design
• UX Writing
• Content Strategy
• User Experience (UX)
• Information Architecture
• Microcopy
• Cross-functional Collaboration
• Design Systems
• User-Centered Design
• Stakeholder Management