Commercial Lines Insurance Account Manager (Experienced-Hybrid)
Robins Insurance, A Marsh & McLennan Agency LLC Company · Nashville, TN
- On site
- Full-time
- $75,000 / year
- Nashville, TN
Job highlights
- Manage commercial insurance accounts from start to finish.
- Provide prompt, efficient, high-quality service to clients.
- Assist with proposals, renewals, and endorsements.
- Utilize agency automation systems and Microsoft Office.
- Hybrid work schedule after initial onboarding period.
About the role
About Robins Insurance, A Marsh & McLennan Agency LLC Company
Looking for a company that values your skills and prioritizes your growth? Look no further than Robins Insurance, A Marsh & McLennan Agency! We offer an enticing benefits package and a hybrid work schedule to ensure a healthy work-life balance. Community involvement, vibrant office culture, and employee development are at the heart of what we do. We are looking for an experienced Commercial Lines Account Manager.
What We Offer
- Bonus structure
- Home office equipment provided
- Continued Education & Licensing Reimbursement
- Generous PTO and holidays
- 401K with 4% match
- Comprehensive United Healthcare Medical/Dental/Vision coverage
- Paid volunteer time
- Hybrid schedule once initial on-boarding (90-days) complete.
Qualifications
- Must hold a current Property & Casualty License (If not in the state of TN, must be willing to transfer licensing to the state).
- 2+ years of Commercial Lines experience as a CSR and/or Account Manager that is relevant to the role.
- Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Word and Excel.
- In our office we use Vertafore products: AMS360, ImageRight, PL Rater, etc.
Summary of the Role
Assists in the production of new commercial lines accounts and the retention of existing accounts. Provides prompt, efficient, high-quality service to designated accounts in support of Producer activities. Our Account Managers not only assist in proposals but all renewals, cancellations, some billing, endorsements - basically the accounts start to finish. This is not a sales role.
Reporting Structure
Reports to the Operations Manager, Dee Rosado. Dee has 20+ years of experience in the operational and management fields. In our office she is responsible for HR, Marketing, Technology, Event Planning, Licensing, Culture, and more. She prides herself on not micro-managing but staying in touch with her employees through open communication, availability in-office 4 days a week, monthly 1:1's, and involves herself in both Commercial Lines and Personal Lines project management.
About the Company
Visit our website: https://robinsins.com/about-our-agency/meet-our-team/
Visit our socials: Instagram = robinsinsurance Facebook = Robins Insurance
Join us at Robins Insurance, a Marsh McLennan Agency, where we specialize in distinct niches to provide our clients with top-notch coverage and service. Visit our website and social media channels to learn more about our team and our commitment to treating clients like people. Apply now and be part of a company that values what matters most in business and in life!
Key skills/competency
- Commercial Lines Insurance
- Account Management
- Customer Service Representative (CSR)
- Property & Casualty License
- Agency Automation Systems
- Microsoft Word
- Microsoft Excel
- Vertafore AMS360
- Client Retention
- Insurance Renewals
Skills & topics
- Commercial Lines Insurance
- Account Manager
- Insurance CSR
- Property and Casualty License
- Marsh McLennan Agency
- Vertafore AMS360
- Client Retention
- Insurance Renewals
- Hybrid Work
- Insurance Benefits
How to get hired
- Tailor your resume: Highlight your 2+ years of Commercial Lines experience, P&C license, and proficiency with agency automation systems like Vertafore.
- Showcase customer service skills: Emphasize your ability to provide prompt, efficient, and high-quality service to clients.
- Demonstrate technical proficiency: Mention your experience with Microsoft Word, Excel, and specific agency software.
- Express interest in growth: Note your willingness to transfer licensing if needed and your desire for continued education.
- Highlight hybrid work compatibility: Mention your understanding of and willingness to adhere to the hybrid schedule post-onboarding.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Commercial Lines Insurance Account Manager role at Robins Insurance?
- This role offers a hybrid work schedule. After an initial 90-day onboarding period, you will have the flexibility to work both remotely and in the office.
- What are the key qualifications for the Commercial Lines Insurance Account Manager position?
- To be considered, you must hold a current Property & Casualty License and have at least 2 years of relevant Commercial Lines experience as a CSR or Account Manager. Proficiency in Microsoft Word, Excel, and agency automation systems is also required.
- What is the primary responsibility of a Commercial Lines Account Manager at Robins Insurance?
- The primary responsibility is to assist in the production of new commercial lines accounts and ensure the retention of existing accounts by providing prompt, efficient, and high-quality service. This includes handling renewals, cancellations, billing, and endorsements.
- Does Robins Insurance offer opportunities for professional development?
- Yes, Robins Insurance, a Marsh & McLennan Agency, is committed to employee development. They offer Continued Education & Licensing Reimbursement to support your professional growth.
- What kind of benefits package can I expect as a Commercial Lines Insurance Account Manager?
- The benefits package is enticing and includes a bonus structure, home office equipment, generous PTO and holidays, 401K with a 4% match, and comprehensive United Healthcare Medical/Dental/Vision coverage, along with paid volunteer time.
- What software systems are used at Robins Insurance for this role?
- The agency utilizes Vertafore products, including AMS360, ImageRight, and PL Rater, along with general office software like Microsoft Word and Excel.
- Who does the Commercial Lines Insurance Account Manager report to?
- This role reports to the Operations Manager, Dee Rosado, who oversees HR, Marketing, Technology, Event Planning, Licensing, and Culture, and supports employee development through open communication and regular check-ins.