Want to get hired at Robert Reiser & Company, Inc?

Field Service Technician

Robert Reiser & Company, Inc

Allentown, Pennsylvania, United StatesOn Site

Original Job Summary

Field Service Technician

Join Reiser as a Field Service Technician and make an impact in the food equipment industry. With over 60 years of success, Robert Reiser & Company, Inc is recognized globally for quality, innovation, and exceptional customer support.

About the Role

As part of our dynamic and growth-driven team, you will install new equipment and perform maintenance and repair services for our customers. This role combines travel, technical expertise, and direct customer interaction to ensure our equipment performs at its best.

What You’ll Do

  • Enter the Reiser "FIRST" program for comprehensive training.
  • Install new packaging and processing machinery.
  • Perform routine maintenance and on-site repairs.
  • Troubleshoot issues in mechanical, electrical, hydraulic, pneumatic, and control systems.
  • Travel 60%-70% of the time, primarily in the PA-NY-NJ-MD-DE area.
  • Train customers on preventive maintenance.
  • Participate in projects for safety and performance improvements.

Requirements

  • Three plus years experience in equipment maintenance and repair.
  • Knowledge in mechanical, electrical, hydraulic, and pneumatic systems.
  • Able to read technical diagrams and schematics.
  • Food processing or packaging machinery experience is a plus.
  • Customer-focused with a willingness to travel extensively.
  • Bilingual (English/Spanish) skills are an added bonus.

Key Skills/Competency

  • Technical troubleshooting
  • Customer service
  • Equipment installation
  • Preventive maintenance
  • Mechanical
  • Electrical
  • Hydraulic
  • Pneumatic
  • Travel management
  • Training

How to Get Hired at Robert Reiser & Company, Inc

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it for technical and customer service skills.
  • Highlight experience: Showcase industrial machinery expertise.
  • Research Reiser: Understand their flagship products and culture.
  • Prepare for travel: Emphasize your flexibility and readiness.

📝 Interview Preparation Advice

Technical Preparation

Review industrial equipment schematics.
Practice troubleshooting mechanical issues.
Refresh knowledge in electrical systems.
Study hydraulic, pneumatic system basics.

Behavioral Questions

Describe handling challenging customer interactions.
Explain adaptability during travel-intensive roles.
Discuss teamwork in high-pressure scenarios.
Share experience with continuous learning.