Software Engineering Lead MS Dynamics and CRM

Software Engineering Lead MS Dynamics and CRM

Everyone's story matters. Come shape your story with us at Riverty.

We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.

We are looking for a Software Engineering Lead (MS Dynamics & CRM) (m/f/d) (unlimited, full-time) to join our team at our location in Verl, Baden-Baden or Berlin – flexible working conditions available.

About the Role

Are you ready to lead the transformation of a mission-critical Microsoft Dynamics platform that has grown large and complex over time? We are looking for an experienced Software Engineering Lead (m/f/d) to guide our senior, highly skilled Dynamics & Power Platform team in taking our CRM landscape to the next level. This is more than a leadership role — it’s an opportunity to streamline, optimise, and re-architect a platform that underpins Sales, Marketing, and Operations, making it leaner, more accessible to other systems, and ready for future innovation. You’ll be working with a team that is highly knowledgeable, creative, and solution-oriented — colleagues who think beyond the obvious and bring ideas from across disciplines.

Key Responsibilities

• Platform transformation & optimisation: Lead the strategic evolution and rationalisation of a large, complex Dynamics 365 platform, ensuring it becomes more efficient, maintainable, and accessible for integration with other systems. Identify opportunities to retire or simplify processes, while modernising architecture and functionality.
• Team leadership & empowerment: Lead, mentor, and inspire a team of 8 senior Dynamics engineers — fostering autonomy, creativity, and proactive solution finding. Encourage the team to think beyond stakeholder requests, initiating proposals that enhance business processes and deliver measurable impact.
• Technical strategy & delivery: Own technical strategy and roadmaps for Dynamics 365 (Sales & Marketing) and Power Platform solutions, balancing new features, modernisation, and operational stability. Oversee architecture, configuration, data model governance, and integrations with other business systems and Azure services. Ensure system performance, scalability, and reliable change/release management.
• Innovation & AI enablement: Drive adoption of Power Platform capabilities (Power Apps, Power Automate, Dataverse, Power BI). Embed AI / Copilot functionality into production workflows to improve efficiency and user experience. Maintain close collaboration with Microsoft to adopt new features early and follow best practices.
• Stakeholder partnership: Act as the primary technical sparring partner for Sales, Marketing, and Operations stakeholders. Translate business needs into robust, scalable CRM solutions — with a focus on proactive engagement, not just reactive delivery. Ensure transparency on progress, risks, and priorities through clear communication and reporting.
• Engineering excellence: Implement and enforce development, testing, CI/CD, and DevOps standards to improve delivery speed and quality. Promote best practices across development, deployment, and documentation.

Required Skills & Experience

• 7+ years working with Microsoft Dynamics 365 CRM, with hands-on experience in Sales & Marketing modules.
• Proven expertise in Power Platform (Power Apps, Power Automate, Dataverse, Power BI).
• Strong understanding of system architecture, API integrations and Azure deployment patterns.
• Practical experience integrating AI or Copilot features in Dynamics/Power Platform environments.
• Track record of leading engineering teams or large CRM projects, with excellent stakeholder management skills.
• Agile mindset, familiar with DevOps and CI/CD practices.
• Microsoft Dynamics / Power Platform certifications are a plus.
• Fluent English; German is a plus.
• Willingness to travel within Germany and internationally.
• Self-starter with a high drive to deliver in a fast-moving, international environment.

Benefits

At Riverty, you can be who you are. We are committed to creating an inclusive environment and a culture of appreciation, enriched by our employee networks. Prioritize your health with supported sports and leisure activities. Take advantage of our numerous training and development opportunities! Enhance your skills with training offered by the Bertelsmann University, language courses, or leadership training. Benefit from our discounts on Bertelsmann products and financial incentives. With our diverse work models, you can tailor your work to your preferences. Take advantage of mobile office, flexible working hours, and part-time models.

Equal Opportunity Employer Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.

Key skills/competency

• Software Engineering Lead
• MS Dynamics 365
• CRM
• Power Platform
• Team Leadership
• Technical Strategy
• AI Enablement
• DevOps
• CI/CD
• Stakeholder Management