Sales Advisor

Job Description

As a Rituals Advisor, you are a key member of our store team in Swansea. You engage directly with customers, listen to their needs, and advise them on which products are the perfect match. You turn every interaction into a memorable customer experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow your career. Working closely with your Store Manager and Assistant Store Manager, you’ll meet both personal and store goals by providing a best-in-class customer service experience.

Key Responsibilities

• Engage with customers and listen to their needs.
• Advise on products to enhance customer experience.
• Follow store operational and safety procedures.
• Maintain store cleanliness and adhere to visual merchandising standards.

Qualifications

• Relevant experience in retail or hospitality.
• Customer-service focused with a team-player mentality.
• Decision making and problem-solving skills.
• Attention to detail and organized work style.
• High energy, low ego, and a sense of humour.

Key skills/competency

• Customer Service
• Sales
• Communication
• Teamwork
• Attention to Detail
• Problem Solving
• Retail Experience
• Hospitality
• Visual Merchandising
• Operational Procedures