ARC Specialist @ Rippling
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About Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It integrates payroll, expenses, benefits, and computers into a single system. Based in San Francisco, CA, Rippling has raised $1.4B+ from top investors and is recognized as one of America's best startup employers.
All communications will come from @Rippling.com addresses.
About The Role
Join Rippling as an ARC Specialist on the Travel Operations team. This high-impact role ensures accuracy, compliance, and efficiency in airline ticketing and reporting processes. You will own key ARC processes, collaborate on workflow improvements, analyze trends, and implement solutions.
What You Will Do
- Process and reconcile weekly ARC reports according to standards.
- Review and verify airline tickets issued via Sabre GDS.
- Troubleshoot discrepancies and analyze debit memo root causes.
- Develop standard operating procedures (SOPs) to improve compliance.
- Coordinate with cross-functional teams for accurate reporting.
- Monitor and dispute invalid debit memos with airlines.
- Maintain accurate records and prepare detailed reports.
- Stay current on ARC regulations and industry changes.
- Participate in audits and provide training on ARC best practices.
What You Will Need
- 5+ years experience with ARC reporting in travel agencies.
- Proficiency in Sabre GDS is required.
- Strong understanding of airline ticketing, exchanges, refunds, and commissions.
- Familiarity with debit memos and airline reconciliation processes.
- High accuracy, excellent organization, and time management.
- Strong communication, problem-solving skills, and analytical mindset.
- ARC Specialist certification and knowledge of TMC BackOffice.
- Experience with remote or hybrid work environments is beneficial.
Additional Information
This role offers competitive salary, benefits, and equity. Compensation varies based on location and candidate profile. Rippling is an equal opportunity employer committed to diversity, inclusion, and providing reasonable accommodations during the hiring process. For accommodations, contact accomodations@rippling.com.
Key skills/competency
ARC, Sabre, reconciliation, compliance, ticketing, SOP, audit, reporting, travel, operations
How to Get Hired at Rippling
🎯 Tips for Getting Hired
- Research Rippling's culture: Study their mission, investors, and employee testimonials.
- Customize your resume: Highlight ARC expertise and Sabre proficiency.
- Prepare detailed examples: Discuss problem-solving and compliance achievements.
- Practice interview questions: Focus on technical and travel operations scenarios.