Contact Center Account Executive
@ RingCentral

Hybrid
$200,000
Hybrid
Full Time
Posted 24 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @ringcentral.com
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Job Details

About the Role

RingCentral is seeking a high-performing Contact Center Account Executive. This role supports the Contact Center Practice for the Mid-Market segment and is ideal for a proven sales professional with a strong background in cloud contact center solutions.

Key Responsibilities

  • Drive Revenue Growth through new logo acquisition and cross-sell within existing customers.
  • Upsell and expand accounts by re-engaging past opportunities.
  • Serve as a trusted advisor by communicating the value of RingCentral’s Contact Center portfolio.
  • Collaborate with internal teams to educate and evangelize the portfolio.
  • Develop and execute territory, account, and opportunity plans.
  • Craft tailored solutions that align with specific customer needs.
  • Champion customer needs internally to ensure satisfaction.
  • Manage full sales cycle using RingCentral sales process.
  • Forecast accurately and maintain pipeline health to meet quota.
  • Leverage the channel and strategic alliances to accelerate deal velocity.

Desired Qualifications

  • Proven success in cloud Contact Center or SaaS sales, ideally in the Mid-Market segment.
  • Strong relationship-building with technical and business stakeholders.
  • Experience selling to Line-of-Business and IT leaders including C-level.
  • Deep understanding of CCaaS, UCaaS, and cloud communications.
  • Ability to work cross-functionally in a matrixed environment.
  • Highly organized, self-driven, and results-oriented.

What RingCentral Offers

A comprehensive benefits package including medical, dental, vision, 401K match, ESPP, paid time off, parental leave and more. Additional perks include HSA, commuter benefits, emergency backup care, employee assistance, legal services, bonus referral program, student loan refinancing and employee discounts.

About RingCentral

RingCentral, a $2 Billion annual revenue company, leads in cloud communications and contact center solutions with its innovative AI-enabled platforms and RingSense AI. Headquartered in Belmont, California, RingCentral is recognized as a Best Place to Work and values diversity, inclusion, and employee success.

Application Details

This full-time role has an application deadline of October 12th, 2025. Compensation for Colorado hires ranges between $180,950 and $211,000 plus variable pay, equity, and benefits, with salary adjusted based on location, skills, and experience.

Key skills/competency

  • Cloud Contact Center
  • SaaS Sales
  • Revenue Growth
  • Account Management
  • AI Strategy
  • Territory Planning
  • Customer Advocacy
  • Quota Achievement
  • Collaboration
  • Solution Selling
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How to Get Hired at RingCentral

🎯 Tips for Getting Hired

  • Customize Resume: Highlight relevant cloud and contact center sales experience.
  • Research RingCentral: Understand the company’s products and market.
  • Network Strategically: Connect with current employees and industry peers.
  • Prepare for Interviews: Practice responses on sales cycle management.

📝 Interview Preparation Advice

Technical Preparation

Review cloud communications technologies.
Study RingCentral's product suite.
Practice forecasting and pipeline tools.
Brush up on CRM software usage.

Behavioral Questions

Describe overcoming sales obstacles.
Explain teamwork in challenging scenarios.
How do you manage client expectations?
Tell about managing multiple priorities.

Frequently Asked Questions