Quality Assurance Tester AI Chatbot Voicebot
Rifa AI
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
QA Tester AI Chatbot & Voicebot at Rifa AI
We're hiring a QA Tester to own testing of our AI-powered voice and chat agents at Rifa AI. This is a hands-on role. You'll test real conversation flows, validate releases, reproduce bugs, and ensure the bot behaves correctly across every scenario before it goes live. We're not just looking for someone who checks pass/fail, we want someone who thinks about whether the product feels right to a real user. If something is technically correct but frustrating to use, that matters here.
What you'll do:
- Run end-to-end and regression tests across voice and chat AI agents.
- Test core flows: identity verification, payment negotiation, compliance handling, escalation paths.
- Reproduce and document bugs with transcripts, screenshots, and clear expected vs actual behavior.
- Raise UX observations: not just failures, but anything that feels off from a user's perspective.
- Log issues with full reproduction steps and sign off on releases.
What we're looking for:
- 1–3 years in QA or product testing.
- Strong attention to detail and structured bug reporting.
- Good written English and comfort with project management tools.
- Genuine interest in end-user experience, not just test coverage.
- Good to have: experience with AI chatbots/voicebots, NLP systems, or automation tools.
Remote | Flexible hours | Occasional availability outside standard hours for releases
Key skills/competency:
- Quality Assurance Tester
- AI Chatbot Testing
- Voicebot Testing
- Regression Testing
- Bug Reporting
- User Experience (UX)
- AI Agents
- NLP Systems
- Automation Tools
- Rifa AI
How to Get Hired at Rifa AI
- Tailor your resume: Highlight your QA experience, attention to detail, and user-centric approach. Quantify achievements if possible.
- Showcase relevant skills: Emphasize experience with AI, chatbots, voicebots, NLP, or automation tools if applicable.
- Understand Rifa AI: Research their AI products and mission to articulate your interest and fit.
- Prepare for technical questions: Be ready to discuss bug reproduction, test case design, and UX observation methods.
- Demonstrate user empathy: Prepare examples of how you've advocated for user experience in previous roles.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background