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Area Customer Service Coordinator

Ricoh Careers

Sacramento, California, United StatesOn Site

Original Job Summary

About the Role

Join our team as an Area Customer Service Coordinator at Ricoh Careers. In this role, you will be a vital link in ensuring exceptional service delivery to our valued clients. You will support daily operations, implement new services, and foster a customer-centric environment within your assigned geographical area.

Roles and Responsibilities

  • Collaborate with management to enhance operational processes.
  • Support implementation of new customer accounts and service expansions.
  • Provide energy and a service-oriented approach to customer interactions.
  • Adapt and own challenges to deliver exceptional service.

Qualifications

  • Must Have: High school diploma and 12+ months relevant experience.
  • Flexibility to travel within a 40-50 mile radius.
  • Data-driven mindset with excellent communication skills.
  • Customer-centric approach.
  • Nice to Have: Additional education, Microsoft Office proficiency, prior customer service experience, and commitment to personal growth.

Key skills/competency

  • Customer Service
  • Operational Processes
  • Data-Driven
  • Microsoft Office
  • Account Implementation
  • Customer-Centric
  • Adaptability
  • Communication
  • Compliance
  • Continuous Improvement

How to Get Hired at Ricoh Careers

🎯 Tips for Getting Hired

  • Research Ricoh Careers culture: Study their mission and employee reviews.
  • Customize your resume: Highlight operations and customer service skills.
  • Prepare data examples: Showcase your data-driven approach.
  • Practice communication: Be clear and concise in interviews.

📝 Interview Preparation Advice

Technical Preparation

Review Microsoft Office shortcuts
Practice data analysis techniques
Study operational process improvements
Learn account implementation methods

Behavioral Questions

Prepare examples of adaptability
Reflect on teamwork experiences
Showcase clear communication
Demonstrate customer-first mindset