Account Sales Manager

Position Profile

The Account Sales Manager is responsible for driving business development and cultivating relationships that lead to increased market share and customer success. This role requires a deep understanding of customer environments and the ability to uncover and solve business challenges by positioning Ricoh’s portfolio as a strategic solution.

Key Responsibilities

• Execute business development strategies to generate new sales opportunities.
• Build relationships with decision-makers and influencers in new and existing accounts.
• Identify and solve critical business challenges through research and consultative engagement.
• Focus on customer needs and buying behaviors to tailor solutions.
• Communicate Ricoh’s value through compelling storytelling and solution alignment.
• Articulate the financial impact of customer buying decisions.
• Deliver persuasive presentations in-person and virtually.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 3 years of business development experience.
• Preferred experience in IT and/or software services.
• Understanding of document workflow solutions and P&L components.
• Strong research, analytical, and relationship management skills.

Knowledge, Skills & Abilities

• Effective collaboration and influence-building skills.
• Solid understanding of solution design processes.
• Thought leadership and strategic thinking in customer engagement.
• Excellent verbal and written communication.
• Ability to build and maintain professional relationships.
• Familiarity with Ricoh’s offerings and continuous learning.

Working Conditions

This role is primarily office-based with standard lighting and ventilation conditions. It involves interpreting complex information while mostly remaining sedentary, with occasional walking or light lifting. Expect moderate travel (approximately 20%) including overnight trips.

Key skills/competency

• Business Development
• Customer Success
• Relationship Building
• Solution Selling
• Strategic Thinking
• Presentation Skills
• Research
• Analysis
• Communication
• Consultative Engagement