Runner
RH
Job Overview
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Job Description
About the Role
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a dedicated and service-minded Runner to support an elevated dining experience that reflects the highest standards of hospitality. As a Runner, you will play a vital role in connecting the kitchen and dining room, leading the presentation of RH’s culinary offerings and ensuring each dish is delivered with care, precision and timeliness. The ideal candidate is passionate about the guest experience, thrives in a collaborative environment and is committed to excellence in every detail.
Your Responsibilities
- Create a warm and inviting experience by delivering First Class Service at all times
- Lead the delivery and presentation of dishes to guests, ensuring accuracy, timing, and quality
- Support the expediting process and maintain flow between the kitchen and dining room
- Maintain a curated and organized service environment, including the polishing area, service stations and expediting line
- Anticipate guest needs and assist with clearing, resetting, and maintaining tables throughout service
- Demonstrate a commitment to RH’s standards through personal presentation, menu knowledge and attention to detail
- Embrace a team-oriented mindset, championing the “Full Hands In, Full Hands Out” philosophy
Our Requirements
- 1+ year of experience in a fast-paced, guest-facing or culinary support role
- Candidates must have legal authorization to work in the country in which they are applying at the time of application
- Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations
- Flexibility to work weekends, holidays, and variable shifts as needed
Physical Requirements
- Frequently lift and move up to 50 lbs using appropriate equipment and techniques
- Comfortable standing and walking for extended periods of time
- Commitment to proper safety and sanitation practices in a commercial kitchen environment
Key skills/competency
- Hospitality
- Guest Service
- Food Delivery
- Team Collaboration
- Attention to Detail
- Time Management
- Restaurant Operations
- Culinary Support
- Communication
- Physical Stamina
How to Get Hired at RH
- Research RH's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor. Understand RH Hospitality's luxury approach.
- Tailor your resume: Customize your resume to highlight experience in guest service, food delivery, and collaborative environments, using keywords like "hospitality," "expediting," and "fine dining."
- Showcase service excellence: Prepare examples demonstrating your commitment to "First Class Service" and attention to detail, crucial for an RH Runner role.
- Master the interview: Practice answering questions about teamwork, anticipating needs, and handling fast-paced environments. Emphasize your physical stamina and flexibility for shifts.
- Connect with professionals: Network with current RH employees on LinkedIn to gain insights into the company culture and specific expectations for hospitality roles.
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