Strategy & Operations Manager

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

Watch this video from our team members about what goes into being a Strategy & Operations Manager at Revolut.

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About The Role: Strategy & Operations Manager

At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth.

We’re looking for a Strategy & Operations Manager to help shape how we continue to expand and operate across the globe. You’ll work on high-impact initiatives throughout the business, using insight to solve challenges, scale processes, and deliver better outcomes for our customers.

What You'll Be Doing

• Building and optimising processes to continue Revolut's hyper-growth in New Zealand
• Executing and scaling New Zealand operations, working with the local Strategy & Operations team and London HQ on devising detailed playbooks and air-tight feature integrations
• Exploring and defining which projects the team should prioritise, and setting a timeline to reach goals quickly
• Proactively searching for new features to provide a seamless customer experience
• Streamlining the standard operating procedure and continuously improving it to achieve maximum efficiency
• Managing critical vendor relationships and building performance tracking systems
• Developing strategic supply chain partnerships and negotiating commercial terms

What You'll Need

• A relevant bachelor’s or master’s degree
• 3+ years of experience in a similar position
• A solid track record of achievement
• Experience in a top tech company and/or startup, having quickly assumed responsibilities
• The ability to break complex problems into smaller ones
• To enjoy working with data to facilitate your work using SQL, Python, and/or Excel
• To be curious by nature and interested in making an impact
• Excellent communication and stakeholder management skills to make a good business case and convince people to help you execute it

Key skills/competency

• Process Optimization
• Operational Scaling
• Project Prioritization
• Customer Experience
• Vendor Management
• Supply Chain Partnerships
• Commercial Negotiation
• Data Analysis (SQL, Python, Excel)
• Problem Solving
• Stakeholder Management