Regulatory Compliance Manager (Banking)
Revolut · Spain
- Hybrid
- Full-time
- $100,000 / year
- Spain
Job highlights
- Manage banking regulatory compliance for consumer protection.
- Develop and implement new compliance policies.
- Analyze customer complaints for better outcomes.
- Conduct compliance monitoring and gap analysis.
- Liaise with internal and external stakeholders.
About the role
About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role
Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.
We’re looking for a Regulatory Compliance Manager who can see what’s needed to keep our consumer protection practice in compliance. You‘ll be responsible for advising our business on compliance requirements and related controls.
Up to shape what's next in finance? Let’s get in touch.
What You'll Be Doing
- Advising the business on insurance compliance requirements and related controls across the EEA
- Creating, assessing, and implementing policies from scratch
- Reviewing product initiatives and providing timely feedback
- Managing the training programme
- Reviewing and approving marketing communications
- Analysing customers complaints and working with the business to drive better customer outcomes
- Carrying out compliance monitoring activities, and horizon scanning for the countries we operate in
- Reading large pieces of regulation, mapping them to controls and policies in place, and remediating identified gaps
- Partnering with Business Risk Managers to resolve compliance risks and incidents
- Identifying regulatory issues proactively and recommending remedies to promote compliance
- Liaising with key stakeholders as required, both internal (Legal, Risk, BSA/AML officer, etc.) and external (regulators, advisors, partners, etc.)
What You'll Need
- Experience in compliance risk management within a consultancy, compliance function, or regulator
- Knowledge of how to conduct regulatory gap analysis
- Familiarity with policy creation and implementation
- Expertise with insurance distribution and FOS business model
- The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
- A solid understanding of the interplay between compliance risk and business risk
- The ability to communicate positively with members of various internal teams and regulators
- Multi-tasking abilities with impeccable attention to detail
- Excellent analytical, communication, and interpersonal skills
- Expertise in regulatory requirements on insurance intermediation, and a willingness to develop knowledge in the other areas (e.g., crypto, privacy, etc.)
Diversity & Inclusion
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important notice for candidates:
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
- Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
- Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.
- We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
Key skills/competency
- Regulatory Compliance Manager
- Banking Compliance
- Consumer Protection
- Risk Management
- Policy Implementation
- Regulatory Analysis
- Financial Services
- Compliance Monitoring
- Insurance Distribution
- EEA Regulations
Skills & topics
- Regulatory Compliance Manager
- Banking
- Compliance
- Risk Management
- Regulation
- Financial Services
- EEA
- Insurance
- Policy
- Consumer Protection
How to get hired
- Tailor your resume: Highlight experience in compliance risk management, regulatory gap analysis, and insurance distribution.
- Craft a compelling cover letter: Showcase your understanding of consumer protection and your ability to manage multiple projects under pressure.
- Prepare for interviews: Be ready to discuss your expertise in regulatory requirements and your experience liaising with regulators.
- Understand Revolut's culture: Research their mission, values, and commitment to diversity and inclusion to align your responses.
- Apply through official channels: Ensure all applications and communications are directly with Revolut to avoid scams.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Regulatory Compliance Manager at Revolut?
- As a Regulatory Compliance Manager at Revolut, you will be responsible for advising the business on insurance compliance requirements and related controls across the EEA, creating and implementing policies, reviewing product initiatives, managing training programs, approving marketing communications, analyzing customer complaints, conducting compliance monitoring, performing regulatory gap analysis, and liaising with internal and external stakeholders.
- What experience is required for the Regulatory Compliance Manager role at Revolut?
- Revolut is seeking candidates with experience in compliance risk management within a consultancy, compliance function, or regulator. You should have knowledge of regulatory gap analysis, policy creation and implementation, and expertise with insurance distribution and the FOS business model. Strong analytical, communication, and interpersonal skills are also essential.
- How does Revolut ensure a positive candidate experience during the hiring process?
- Revolut emphasizes a secure and transparent hiring process. They advise candidates to only apply through official Revolut channels, to always double-check emails for the @revolut.com domain, and to be aware that Revolut will never ask for payment or personal financial information during hiring. They are committed to a fair and inclusive recruitment process.
- What are Revolut's values regarding diversity and inclusion for this Regulatory Compliance Manager position?
- Revolut is committed to diversity and inclusion, having launched its D&I Framework in 2021. They believe that seeking diverse talent and creating an inclusive workplace leads to exceptional products and services. They encourage applications from people with diverse backgrounds and experiences to foster a multicultural, hard-working team.
- How can I best prepare my application for the Regulatory Compliance Manager role at Revolut?
- To best prepare your application, focus on clearly articulating your experience in compliance risk management, your ability to conduct regulatory gap analyses, and your expertise in policy creation and implementation. Highlight any experience with insurance distribution and your skills in stakeholder communication and managing projects under pressure.