Head of Research

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.

As we continue our lightning-fast growth, two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Head of Research Role

Growth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next.

We're looking for a Head of Research to play a pivotal role in shaping our understanding of consumer needs, market trends, and competitive dynamics. Your insights will directly influence product positioning, market strategy, and campaign development, ensuring that every move we make is backed by rigorous research and a deep understanding of our customers.

Up to turn data into impactful decisions and help scale a global fintech? Let's get in touch.

What You'll Be Doing

• Supporting brand tracking and consumer research programmes across key markets
• Designing and implementing high-quality surveys tailored to campaign and brand insight needs
• Partnering with Marketing Managers to ensure research effectively supports campaign planning and measurement
• Assisting in managing survey panels, ensuring data quality and timely delivery
• Organising and executing ad hoc research requests and stakeholder briefs
• Integrating research data into dashboards and analytic workflows

What You'll Need

• Proven experience in market research, consumer insights, or a similar analytical role, preferably within a high-growth or tech-driven environment
• Solid knowledge of both quantitative and qualitative research methods, with hands-on experience in survey design and data analysis
• Familiarity with brand tracking tools, survey platforms, and panel management
• The ability to translate research findings into actionable insights that support marketing strategies and campaign performance
• Excellent communication and collaboration skills, with experience working cross-functionally with marketing, product, or data teams
• Impeccable attention to detail and organisational skills, with the ability to manage multiple projects and meet tight deadlines
• Experience with data visualisation tools (e.g., Tableau, Looker) and a basic understanding of analytic workflows
• A proactive mindset, curiosity, and a passion for understanding customer behaviour and brand performance

Key skills/competency

• Market Research
• Consumer Insights
• Brand Tracking
• Quantitative Research
• Qualitative Research
• Survey Design
• Data Analysis
• Marketing Strategy
• Data Visualisation
• Stakeholder Management