FinCrime Analyst

@ Revolut

About Revolut

People deserve more from their money. Revolut, founded in 2015, delivers more visibility, control, and freedom to over 65 million customers worldwide. Recognized as a Great Place to Work™, Revolut values its people and culture as key to its rapid growth.

About the Role

The FinCrime Analyst role supports Revolut's customers by providing first-class front-line support. As part of the Account Protection Support team, you will play a crucial role in analyzing Authorised Push Payment (APP) and Account Takeover (ATO) reports, securing customer accounts, and ensuring the fair treatment of all customers.

What You'll Be Doing

• Analysing APP and ATO reports submitted via the app.
• Securing customer accounts from fraud and unauthorized access.
• Communicating claim status to customers through in-app chat.
• Collaborating with teams across London, Krakow, Porto, and Lviv.
• Taking ownership of issues and internal procedures.
• Supporting Fraud teams to expand your FinCrime knowledge.

What You'll Need

• Fluency in English with clear verbal and written skills.
• Experience in financial crime analysis.
• Ability to multitask under pressure and tight deadlines.
• Willingness to work varied shifts including nights and weekends.
• Collaboration skills in a fast-paced international environment.

Key Skills/Competency

• Financial Crime
• Fraud Prevention
• Account Protection
• Customer Support
• Risk Analysis
• Compliance
• Communication
• Multitasking
• Collaboration
• Fintech