Business Risk Manager (Payments)
Revolut · Spain
- Hybrid
- Full-time
- $75,000 / year
- Spain
Job highlights
- Manage operational risks in the payments domain.
- Design, implement, and test risk controls.
- Analyze complex data for risk identification.
- Collaborate with product and service owners.
- Ensure compliance with policies and frameworks.
About the role
About Revolut
People deserve more from their money. More visibility, control, and freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products help our 70+ million customers get more from their money every day.
As we continue our lightning-fast growth, two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role
Our Risk team sits at the very core of Revolut. Risk managers work across functions, products, and regions to monitor front-line performance and ensure that the business is on safe footing. People in the Risk team are among the first in the company to get involved in new business initiatives, from App Technology, through Treasury and Finance, to Customer Support.
We’re looking for a Business Risk Manager to sit within the first line of defence at Revolut Bank UAB and to join our Payments & Customer Experience team. You'll protect our customers and ensure we proactively identify risks by bringing your analytical mindset, delving deep into root causes, and developing scalable approaches to risk management.
Up for the challenge? Let’s get in touch.
What You'll Be Doing
- Identifying, assessing, documenting, and reviewing operational risks
- Designing, implementing, and testing controls
- Developing and testing key procedures
- Creating and reviewing key risk indicators and business control indicators
- Registering risk events
- Managing and delivering risk incident reports
- Collaborating with service and product owners to ensure appropriate change management governance is in place
- Working closely with the second line of defence to keep policies updated
- Identifying areas for improvement in our risk management frameworks and solving problems
What You'll Need
- A 2:1 degree from a top university
- 3+ years of experience in operational risk management or management consulting in financial services operating in Europe
- Experience managing risks in payments, customer support, or service delivery
- Previous examples of practically interpreting and organising complex data
- A solid track record of achievement, having won competition awards (can be any of academic, professional, and/or sport)
- The ability to quickly assume responsibilities
- An organised and methodological approach
- Impressive interpersonal skills
Nice to have
- Experience on a payments or operations team in financial services
Diversity & Inclusion
Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Important notice for candidates
Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.
- Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.
- Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.
- We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
Key skills/competency
- Operational Risk Management
- Payments Risk
- Financial Services
- Risk Assessment
- Control Design
- Data Analysis
- Incident Management
- Change Management
- Risk Frameworks
- Problem Solving
Skills & topics
- Business Risk Manager
- Risk Management
- Payments
- Financial Services
- Operational Risk
- Control Design
- Data Analysis
- Incident Management
- Compliance
- Europe
How to get hired
- Tailor your resume: Highlight your 3+ years in operational risk management, financial services, and payments.
- Showcase achievements: Emphasize your track record of academic, professional, or sport awards.
- Demonstrate analytical skills: Provide examples of interpreting and organizing complex data.
- Prepare for interviews: Be ready to discuss your experience in risk identification and control implementation.
- Understand Revolut's mission: Align your application with Revolut's focus on customer protection and innovation.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Business Risk Manager role at Revolut?
- The Business Risk Manager at Revolut will focus on identifying, assessing, and managing operational risks within the Payments & Customer Experience team, acting as a crucial part of the first line of defense.
- What kind of experience is required for this Business Risk Manager position?
- We require 3+ years of experience in operational risk management or management consulting within European financial services, with specific experience in payments, customer support, or service delivery.
- Does Revolut require a specific degree for the Business Risk Manager role?
- Yes, a 2:1 degree from a top university is required for this Business Risk Manager position at Revolut.
- How does Revolut ensure a fair hiring process for the Business Risk Manager role?
- Revolut is committed to diversity and inclusion, encouraging applications from diverse backgrounds. They also provide important notices about job scams and emphasize applying only through official channels.
- What are the key responsibilities of a Business Risk Manager at Revolut?
- Key responsibilities include identifying and assessing risks, designing and testing controls, developing procedures, managing risk events and reports, and collaborating with various teams and the second line of defense.
- What makes Revolut a good place to work for a Business Risk Manager?
- Revolut offers a dynamic environment, a mission-driven culture, and opportunities to be involved in new business initiatives. They are also certified as a Great Place to Work™.
- How important is data analysis for the Business Risk Manager role at Revolut?
- Data analysis is critical, as the role requires practical interpretation and organization of complex data to identify risks and develop scalable solutions.
- What is the 'first line of defence' in Revolut's risk management structure?
- The first line of defense involves business units directly responsible for managing risks associated with their operations. The Business Risk Manager will operate within this framework for Payments & Customer Experience.