Virtual Customer Service Representative - Hotel Booking
Resonance CX Partners
Job Overview
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Job Description
About the Virtual Customer Service Representative - Hotel Booking Role
Resonance CX Partners helps experienced professionals find opportunities that align with their values. This work-from-home position offers flexible scheduling, full training, travel perks, and career growth opportunities with a supportive remote team in the travel and hospitality sector.
What To Expect
Responsibilities include:
- Assisting customers with hotel selections and travel accommodations
- Answering questions and providing booking support
- Maintaining accurate documentation of customer interactions
- Collaborating effectively with a remote team
- Providing exceptional customer service throughout the booking process
Qualifications
Required: Strong customer service skills, independent remote work capability, excellent verbal and written communication, and attention to detail with flexible availability.
Preferred: Experience in customer service or travel planning, familiarity with hotel booking systems or travel software, and rapid adaptation to new technologies.
Key Skills/Competency
- Customer Service
- Hotel Booking
- Travel Accommodations
- Remote Work
- Communication
- Documentation
- Team Collaboration
- Detail Orientation
- Flexible Hours
- Training
How to Get Hired at Resonance CX Partners
- Customize your resume: Highlight relevant customer service experience.
- Show remote work skills: Emphasize self-discipline and communication.
- Research Resonance CX Partners: Understand their values and mission.
- Prepare for interviews: Practice situational and technical questions.
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