5 days ago

Entry Level Online Customer Service Representative

Resonance CX Partners

Hybrid
Full Time
$55,000
Hybrid

Job Overview

Job TitleEntry Level Online Customer Service Representative
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$55,000
LocationHybrid

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Job Description

About Resonance CX Partners

Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.

Employer Industry: Financial Services

Why Consider This Entry Level Online Customer Service Representative Opportunity

  • Flexible work schedule, allowing you to work in the time zone that fits your life
  • Fully remote position with access to top-level mentorship
  • Guidance from executive leadership committed to your success
  • Competitive performance-based compensation with advancement opportunities
  • Join a dynamic, innovative, and forward-thinking team that values growth and collaboration

What To Expect as an Entry Level Online Customer Service Representative (Job Responsibilities)

  • Provide exceptional financial services to clients, focusing on protecting families and children
  • Collaborate and serve clients across multiple time zones using virtual communication tools
  • Receive mentorship from executive leaders to develop leadership and business skills
  • Contribute to the growth and expansion of the client base, supporting overall organizational success
  • Uphold integrity and professionalism in all interactions with clients and colleagues

What Is Required (Qualifications)

  • Strong communication and interpersonal skills to build rapport and trust
  • Self-motivated and driven to succeed in a virtual work environment
  • Eagerness to learn, grow, and develop into a leadership role
  • Ability to adapt to change and thrive in a fast-paced, dynamic setting

How To Stand Out (Preferred Qualifications)

  • Previous experience in financial services or a related field
  • Familiarity with virtual communication tools and remote work best practices
  • Demonstrated ability to work independently and manage time effectively

Key skills/competency

  • Customer Service
  • Financial Services
  • Virtual Communication
  • Client Relations
  • Mentorship
  • Leadership Development
  • Sales & Business Development
  • Remote Work
  • Time Management
  • Professionalism

Tags:

Online Customer Service Representative
customer service
financial services
client support
virtual communication
leadership development
client acquisition
integrity
professionalism
problem-solving
time management
remote work
CRM
online platforms
video conferencing
email communication
chat support
productivity software
collaboration tools
data entry
cloud computing

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How to Get Hired at Resonance CX Partners

  • Understand Resonance CX Partners' mission: Study their unique approach to connecting professionals with value-aligned opportunities.
  • Highlight financial services experience: Tailor your resume to emphasize any background in the financial industry.
  • Showcase remote work proficiency: Provide examples of successful independent work and virtual collaboration.
  • Emphasize growth potential: Express your eagerness for leadership development and continuous learning.
  • Prepare for virtual interviews: Be ready to discuss communication, self-motivation, and adaptability in a remote setting.

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