4 days ago
Customer Service Representative
Resonance CX Partners
Hybrid
Full Time
$0
Hybrid
Job Overview
Job TitleCustomer Service Representative
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$0
LocationHybrid
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Job Description
About Resonance CX Partners
Resonance CX Partners connects experienced professionals with opportunities that align with their values. We are not a staffing firm; our role is to identify and validate customer-focused roles directly from top organizations, fostering a fair, transparent, and secure hiring environment.
About the Role: Customer Service Representative
We are seeking a friendly and hardworking Customer Service Representative to join a customer-focused organization in the insurance services industry. This is a unique opportunity for individuals passionate about helping others, offering 100% remote work flexibility from anywhere in the U.S. and a growth-focused culture.
Why Consider This Job Opportunity
- Salary up to $150,000 monthly.
- Enjoy 100% remote work flexibility from anywhere in the U.S.
- Benefit from flexible schedules with both full-time and part-time options.
- Access union-backed benefits, including life, health, and retirement plans.
- Join a growth-focused culture with promotions based on merit.
- Experience a fast onboarding process with immediate start dates available.
What To Expect (Job Responsibilities)
- Serve as the friendly voice answering questions and solving problems for customers.
- Educate customers on life insurance products and benefits clearly and compassionately.
- Maintain accurate client records and assist with policy inquiries.
- Build strong connections with customers to make them feel valued.
- Provide top-tier service with a customer-first mindset.
What Is Required (Qualifications)
- Must be friendly and hardworking with a passion for helping others.
- Organized, detail-focused, and eager to learn.
- A team player who enjoys collaborating with others.
- No specific years of experience required; open to entry-level candidates.
How To Stand Out (Preferred Qualifications)
- Previous experience in customer service or sales is a plus.
- Familiarity with life insurance products is advantageous.
- Strong communication skills and a compassionate approach to customer interactions.
- Ability to work independently with minimal supervision.
- Experience in a remote work environment is beneficial.
Key skills/competency
- Customer Service
- Client Support
- Communication
- Problem Solving
- Life Insurance
- Remote Work
- Data Entry
- Team Collaboration
- Empathy
- Detail-Oriented
How to Get Hired at Resonance CX Partners
- Research Resonance CX Partners: Understand their mission to connect talent with value-aligned roles and their commitment to fair hiring practices.
- Tailor your resume: Highlight transferable skills like communication, problem-solving, and organization, even without direct experience, to resonate with the Customer Service Representative role.
- Emphasize soft skills: Showcase your passion for helping others, detail-focus, and team-player attitude, crucial for an entry-level customer service position.
- Prepare for remote work: Articulate your ability to work independently and manage time effectively in a virtual setting.
- Demonstrate a customer-first mindset: Be ready to share examples of how you've prioritized customer satisfaction in previous roles or experiences.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is Resonance CX Partners' role in hiring for this Customer Service Representative position?
02Is prior experience necessary to be considered for the Customer Service Representative role?
03What are the typical work arrangements and schedules for this remote Customer Service Representative job?
04What kind of benefits are associated with this Customer Service Representative opportunity?
05What specific product knowledge will be required for the Customer Service Representative role?
06How quickly can an applicant start after being hired for the Customer Service Representative position?
07What qualities are most valued in a candidate for an entry-level Customer Service Representative at Resonance CX Partners' client?
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