13 days ago
Customer Service - Hotel Reservations
Resonance CX Partners
Hybrid
Full Time
$65,000
Hybrid
Job Overview
Job TitleCustomer Service - Hotel Reservations
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$65,000
LocationHybrid
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Job Description
About Customer Service - Hotel Reservations
Resonance CX Partners' mission is to help experienced professionals find opportunities that align with their values. We connect outstanding candidates with customer-focused organizations in the hospitality and travel services industry.
Why Consider This Job Opportunity
Salary up to $65,000 per year, flexible remote work schedule (full-time or part-time), exclusive travel perks, access to ongoing training and certification, supportive team culture, and performance-based income opportunities.
What To Expect (Job Responsibilities)
- Manage customer interactions and assist with hotel reservation inquiries.
- Ensure a seamless booking process and deliver exceptional support.
- Enhance customer experience and maintain excellent client relationships.
- Utilize CRM tools and relevant technology.
- Work independently in a remote environment.
What Is Required (Qualifications)
- Strong skills in customer service and support.
- Exceptional communication, problem-solving, and interpersonal skills.
- Proficiency with CRM tools.
- Experience in the hospitality or travel industry is a plus.
- Ability to work independently in a remote setting.
How To Stand Out (Preferred Qualifications)
- Experience in enhancing customer experience and maintaining client relationships.
- Familiarity with booking tools and technology in hospitality.
Key skills/competency
- Customer Service
- Hotel Reservations
- CRM Tools
- Communication
- Problem-Solving
- Hospitality
- Travel Services
- Remote Work
- Client Relations
- Booking Systems
How to Get Hired at Resonance CX Partners
- Research Resonance CX Partners: Understand their mission and recent projects.
- Customize Your Resume: Tailor it to customer service and CRM skills.
- Highlight Remote Experience: Emphasize your independent work abilities.
- Prepare for Interviews: Review hospitality and travel industry trends.
Frequently Asked Questions
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01What qualifications does Resonance CX Partners seek for Customer Service - Hotel Reservations?
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03What technical tools are used in the Customer Service - Hotel Reservations role at Resonance CX Partners?
04Are there any preferred qualifications for this Customer Service - Hotel Reservations role?
05How does Resonance CX Partners support professional growth in this role?
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