5 days ago
Customer Service - Hotel Booking
Resonance CX Partners
Hybrid
Full Time
$70,000
Hybrid
Job Overview
Job TitleCustomer Service - Hotel Booking
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$70,000
LocationHybrid
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
Customer Service - Hotel Booking
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Travel Planning
Why Consider This Job Opportunity
- Salary up to $70,000 a year
- Flexible, remote work environment
- Comprehensive training and access to industry resources and tools
- Exclusive travel discounts and perks through industry partners
- Supportive team culture and mentorship
- Income-earning possibilities based on performance
What To Expect (Job Responsibilities)
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Collaborate with team members to ensure seamless client experiences
What Is Required (Qualifications)
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
How To Stand Out (Preferred Qualifications)
- Previous experience in customer service, hospitality, or sales is a plus but not required
Key skills/competency
- Customer Service
- Hotel Booking
- Client Assistance
- Travel Planning
- Communication Skills
- Remote Work
- Time Management
- Data Entry
- Problem-Solving
- Hospitality
How to Get Hired at Resonance CX Partners
- Research Resonance CX Partners' mission: Understand their commitment to connecting professionals with value-aligned opportunities in customer service roles.
- Tailor your resume for customer service: Highlight strong communication, problem-solving, and organizational skills relevant to client interaction and booking.
- Showcase your independent work ethic: Emphasize experience managing time effectively in a remote setting and comfort working autonomously.
- Prepare for behavioral questions: Be ready to share examples of excellent customer service, conflict resolution, and teamwork in past roles.
- Express genuine interest in travel: Convey your enthusiasm for helping clients plan memorable stays and your understanding of the travel industry's nuances.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the typical salary for a Customer Service - Hotel Booking role sourced by Resonance CX Partners?
02Does Resonance CX Partners directly employ individuals for the Customer Service - Hotel Booking position?
03What kind of work environment can I expect for the Customer Service - Hotel Booking job?
04Are there any travel benefits or discounts associated with this Customer Service - Hotel Booking role?
05What are the core responsibilities of a Customer Service - Hotel Booking specialist identified by Resonance CX Partners?
06What qualifications are essential for this remote Customer Service - Hotel Booking role?
07Is previous experience required to apply for the Customer Service - Hotel Booking position through Resonance CX Partners?
Explore similar opportunities that match your background