9 hours ago
Customer Service Data Processor
Resonance CX Partners
Hybrid
Full Time
$43,680
Hybrid
Job Overview
Job TitleCustomer Service Data Processor
Job TypeFull Time
Offered Salary$43,680
LocationHybrid
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Job Description
About Resonance CX Partners
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency; instead, we identify and validate customer-focused positions directly from organizations. We prioritize candidate privacy, champion equal-opportunity employment, and partner with companies sharing this commitment to foster a fair, transparent, and secure hiring environment.
Employer Industry
This role is within the Technology Solutions sector for Public Safety and Law Enforcement.
Why Consider This Job Opportunity
- Salary up to $43,680, complemented by incentive bonus plans.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401K with company match and generous paid time off.
- Opportunity to work remotely from anywhere within the U.S.
- A supportive work environment focused on employee well-being and community safety.
What To Expect (Job Responsibilities)
- Administer the acceptance of assignments from clients/lenders and process the completion of services.
- Manage a high call volume while efficiently processing client/agent requests.
- Utilize client/lender databases to execute specific lender requirements.
- Track auction pickups and accurately process the release of vehicles.
- Maintain ownership of work to ensure all tasks are completed efficiently and accurately.
What Is Required (Qualifications)
- High School Diploma or equivalent.
- A minimum of 2 years of customer service experience.
- Legal authorization to work in the U.S. indefinitely.
- Proficiency in Microsoft Office and Google Suite products.
- Ability to type a minimum of 40 words per minute.
How To Stand Out (Preferred Qualifications)
- Previous experience in the collection, repossession, or automotive industry.
- Familiarity with working effectively in a remote environment.
Key skills/competency
- Customer Service
- Data Entry
- Call Handling
- Database Management
- Task Management
- Microsoft Office
- Google Suite
- Typing Proficiency
- Problem Solving
- Attention to Detail
How to Get Hired at Resonance CX Partners
- Research Resonance CX Partners' mission: Study their commitment to candidate privacy, equal opportunity, and partnerships with customer-focused organizations.
- Tailor your resume for data processing: Highlight your customer service expertise, data entry speed (40 WPM), and proficiency in Microsoft Office and Google Suite.
- Emphasize remote work readiness: Showcase any prior successful remote work experience and your ability to maintain productivity independently.
- Showcase industry-specific knowledge: If you have experience in collections, repossession, or automotive, clearly articulate how it applies to this Customer Service Data Processor role.
- Prepare for practical skills assessments: Be ready to demonstrate your typing speed and knowledge of office productivity tools during the interview process for the Customer Service Data Processor role.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the expected salary range for the Customer Service Data Processor role at Resonance CX Partners?
02What benefits are provided for this Customer Service Data Processor position?
03Does 'U.S. Remote' truly mean I can work from any state in the United States for Resonance CX Partners?
04What specific software proficiencies are critical for a Customer Service Data Processor at Resonance CX Partners?
05What type of customer service experience is Resonance CX Partners looking for in a Customer Service Data Processor?
06How does Resonance CX Partners' approach to hiring for the Customer Service Data Processor role differ from a traditional staffing agency?
07Is previous experience in the automotive or collections industry necessary to get hired for this role at Resonance CX Partners?
08What is Resonance CX Partners' stance on equal opportunity and candidate privacy during the application process?
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