9 days ago
Customer Service Associate
Resonance CX Partners
Hybrid
Part Time
$47,840
Hybrid
Job Overview
Job TitleCustomer Service Associate
Job TypePart Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$47,840
LocationHybrid
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Job Description
Customer Service Associate at Resonance CX Partners
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Customer Service
Why Consider This Job Opportunity
- Salary up to $23 per hour
- Fully remote work setup, offering flexibility
- Flexible schedule options to suit your lifestyle
- Paid onboarding training to ensure you are prepared for success
- Stable and predictable tasks with a friendly team culture
- Growth opportunities available within the organization
What To Expect (Job Responsibilities)
- Process incoming customer orders efficiently
- Confirm basic payment details with customers
- Provide short service consultations to assist customers
- Reply to email and chat inquiries promptly
- Update records in internal tools while following daily support guidelines
What Is Required (Qualifications)
- Must reside in Virginia
- Authorized to work in the U.S.
- Clear written English skills for effective communication
- Basic computer proficiency to navigate internal tools
- Reliable internet connection for remote work
How To Stand Out (Preferred Qualifications)
- Organized and attentive to detail
- Punctual and dependable in completing tasks
- Previous experience in customer service roles
Key skills/competency
- Customer Service
- Order Processing
- Payment Verification
- Email Support
- Chat Support
- Data Entry
- Record Management
- Client Communication
- Remote Work
- Problem Solving
How to Get Hired at Resonance CX Partners
- Research Resonance CX Partners' culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for customer service roles: Highlight relevant experience in order processing, client communication, and remote support, showcasing skills critical for a Customer Service Associate.
- Showcase Virginia residency: Clearly indicate your compliance with the residency requirement for this Customer Service Associate position at Resonance CX Partners.
- Prepare for written communication assessments: Practice clear, concise, and professional written English for email and chat scenarios, demonstrating strong communication skills to Resonance CX Partners.
- Emphasize reliability and organization: Be ready to provide examples demonstrating your punctuality, dependability, and attention to detail in past customer service experiences.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is Resonance CX Partners' role in this Customer Service Associate opportunity?
02What are the core responsibilities of a Customer Service Associate at the company found by Resonance CX Partners?
03Is the Customer Service Associate role fully remote, and are there any location restrictions?
04What specific qualifications are mandatory for the Customer Service Associate position through Resonance CX Partners?
05How can an applicant for the Customer Service Associate role stand out in the application process?
06What kind of training is provided for the Customer Service Associate role identified by Resonance CX Partners?
07Are there opportunities for career advancement for a Customer Service Associate connected via Resonance CX Partners?
08What is the expected compensation for the Customer Service Associate role found by Resonance CX Partners?
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