Assistant Store Manager
Repco
Job Overview
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Job Description
Overview of the Assistant Store Manager Role at Repco Oakleigh
Repco, a leader in Automotive Aftermarket Parts in Australia and New Zealand, is seeking an Assistant Store Manager for its Oakleigh location. This full-time role involves overseeing and supervising daily store operations, supporting and developing the team, and ensuring outstanding customer service. At Repco, team members are valued, and the environment fosters challenge, reward, and continuous improvement.
As an Assistant Store Manager, you will work closely with the Store Manager to lead the team and manage operations for success. You will coach and develop team members, role model genuine service, and create memorable customer interactions. Safety leadership is paramount, ensuring the safest work environment for everyone. This position often includes opening and closing responsibilities.
Employee Benefits at Repco
- A safe and inclusive team environment
- Ongoing training and career development
- No late-night trading
- Diverse product ranges
- Support office guidance and inter-store assistance for merchandise, planogram, and store standards
- Employee reward and recognition programs, including a ‘shout out’ platform and private Facebook group
- Paid volunteer leave
- Parental leave top-up allowance
- Attractive team member pricing across all GPC AP businesses
- Industry award rates of pay, penalty rates, and a fortnightly pay cycle
Key Responsibilities of an Assistant Store Manager
- Lead and manage daily store operations in conjunction with the Store Manager.
- Coach and develop team members to enhance performance and service delivery.
- Model exceptional customer service, creating positive experiences.
- Act as a safety leader, maintaining a secure environment for staff and customers.
- Set a positive example for all team members.
- Handle store opening and closing procedures.
What Repco is Looking For
- Previous supervisory experience or readiness to step into a leadership role.
- Prior retail or trade experience, including sales, wholesale, or workshop operations.
- Ideally, mechanical or automotive parts knowledge.
- Flexible availability and a valid driver’s licence.
- Physical capacity to perform duties, including lifting, bending, climbing, and safe driving.
- A strong commitment to safety.
Repco is open to applications from individuals without specific industry experience. GPC Asia Pacific, the parent company, is a major industrial and automotive aftermarket parts and service supplier across Australia, New Zealand, and Southeast Asia, offering vast career opportunities.
Key skills/competency
- Store Operations
- Team Leadership
- Customer Service
- Retail Management
- Automotive Knowledge
- Sales Management
- Staff Development
- Inventory Control
- Safety Leadership
- Coaching
How to Get Hired at Repco
- Research Repco's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight supervisory, retail, and automotive experience, aligning with Assistant Store Manager duties.
- Showcase customer service skills: Prepare examples of how you create "moments that matter" and resolve issues effectively.
- Emphasize leadership potential: Discuss how you coach teams, manage operations, and ensure a safe work environment.
- Demonstrate product knowledge: If applicable, mention your familiarity with automotive parts during interviews at Repco.
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