Intern Product Operations France
@ Reonic

Berlin, Germany
€30,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXXX****** @reonic.com
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Job Details

About the Role

Are you eager to gain hands-on experience in a fast-growing renewable energy startup? At Reonic, as an Intern Product Operations France, you will be the technical backbone for our French customers. This full-time, on-site internship in Berlin requires C2-level French and offers a unique opportunity to work at the intersection of sales, technology, and sustainability.

What You’ll Do

  • Translate customer feedback into actionable product insights.
  • Collaborate with the Chief Expansion Officer and Lead Ops FR on initiatives (trade shows, product testing, competitor benchmarking).
  • Assist with drafting product specifications and feature requests.
  • Set up and configure customer accounts tailored to business needs.
  • Act as the go-to technical contact for French customers via support chat, WhatsApp, or email.
  • Join customer calls alongside Account Managers to provide product expertise.
  • Provide administrative support, maintain customer records, and track key engagement metrics.

What Makes You a Great Fit

  • Final-year internship or gap year student from a top engineering or tech-focused business school.
  • Technically savvy and adept at explaining complex concepts.
  • Structured, proactive, and eager to thrive in a fast-paced environment.
  • Strong interest in customer success, sales, and customer engagement.
  • Excellent French & English skills; additional European languages are a plus.
  • Availability from the first week of December for at least a 6-month period in Berlin.
  • Bonus if experienced in SaaS, startups, or customer-facing roles.

Why Join Us?

  • Be part of a fast-growing VC-backed startup with a mission-driven approach.
  • Gain hands-on experience in various sales and product operations areas.
  • Enjoy the freedom to experiment and bring your ideas to life.
  • Receive real ownership and responsibility from day one.
  • Access perks like gym membership, coffee & drinks, team events, and a MacBook.
  • Make a tangible impact in the renewable energy sector.

Key skills/competency

  • Renewable Energy
  • SaaS
  • Customer Success
  • Product Operations
  • Technical Support
  • Sales
  • Startup
  • Data Analysis
  • Team Collaboration
  • Communication
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How to Get Hired at Reonic

🎯 Tips for Getting Hired

  • Customize your resume: Highlight technical and language skills.
  • Research Reonic: Understand their mission and startup culture.
  • Showcase your projects: Provide examples of technical problem solving.
  • Prepare for interviews: Focus on customer engagement and product operations scenarios.

📝 Interview Preparation Advice

Technical Preparation

Review product specification basics.
Practice configuring SaaS platforms.
Study troubleshooting and technical documentation.
Familiarize with account setup processes.

Behavioral Questions

Describe a time you solved a problem.
Explain handling demanding customer interactions.
Share teamwork example in a fast-paced setting.
Discuss learning from a challenging project.

Frequently Asked Questions