Part-Time Customer Education Consultant

About Renaissance

When you join Renaissance®, you join a global leader in pre-K–12 education technology. Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Job Description

Renaissance Learning is seeking Customer Education Consultants with strong facilitation skills to deliver high-impact, engaging professional learning for Renaissance users. Working closely with Professional Learning leaders, Renaissance Consultants help educators apply learning to practices for lasting growth. Renaissance Consultants are key members of our Customer Education team and are responsible for facilitating top quality training experiences, building positive relationships, supporting educators in their implementation of Renaissance solutions, assessment and data practices, and contributing to the continuous development of Renaissance professional learning programs.

Availability Requirements

Renaissance Consultants are scheduled on an as-needed basis and are paid an hourly rate, with reimbursement for approved travel and related expenses. Consultants must be available to facilitate professional learning sessions for up to 40 hours per week and be willing to travel up to 75% during peak season (July–October). During the non-peak season (November–June), consultants must be available to facilitate professional learning for up to 20 hours per week. Travel is required for this role.

Note: This part‑time role requires consistent availability during scheduled training engagements, which may occur during standard school or business hours.

In This Role, You Will

• Learn multiple solutions during the tenure of employment with Renaissance to meet our clients' needs.
• Customize and deliver on-site and/or virtual product training and professional learning that meets client needs and exceeds expectations.
• Differentiate training on the spot when needed to ensure high engagement and meeting learning goals.
• Engage in an internal cycle of reflection, feedback, and development (including observations, client evaluations, and coaching).
• Prepare for training engagements by engaging with Renaissance team members, customizing training materials (within specific parameters), learning about the particular needs and goals of the client, etc.
• Document and submit detailed training notes.
• Present a professional image to customers.
• Learn and follow Renaissance processes for preparing, delivering, and post work facilitation.

Key skills/competency

• Facilitation Skills
• Professional Development
• Customer Education
• Educational Technology
• K-12 Education
• Training Delivery
• Adult Learning Principles
• Client Relationship Management
• On-site Training
• Virtual Training