Sr. Operations Associate

@ RemoteHunter

About the Opportunity

The organization is the leading safety technology platform, helping communities thrive by proactively addressing crime prevention and security. Their comprehensive hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide safety network, trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses.

The team is high-performance and low-ego, driven by urgency, collaboration, and bold thinking. They tackle big challenges, move fast, and continuously improve, making the work intense yet deeply rewarding.

With nearly $700M in venture funding and a $7.5B valuation, the organization is scaling intentionally and seeking top talent to build the impossible.

Role Overview

This Sr. Operations Associate position is designed for a data-driven, detail-oriented professional who will accelerate scheduling and delivery quality across designated markets. The role involves solving complex operational puzzles and working closely with cross-functional partners to drive business impact. The ideal candidate is a self-starter comfortable with data, metrics, and ambiguous environments.

Requirements

• 3+ years in high-growth operational environment
• Ability to meet and exceed SLAs in a fast-paced setting
• Analytical skills with proficiency in reports and market tools
• Effective collaboration with cross-functional teams and stakeholders
• Adaptability and strong self-management with multiple projects
• Willingness to work evenings/weekends as needed

First 30 Days

• Learn team metrics and systems
• Study assigned territories
• Build relationships with partners

First 60 Days

• Collaborate with key stakeholders on problem solving
• Leverage tools and resources for optimal performance
• Manage weekly schedule reviews and decision processes

90 Days & Beyond

• Run assigned territories as subject matter expert
• Solve complex problems effectively
• Consistently exceed team goals
• Adapt to changing priorities

Compensation

Base salary from $67,500 to $90,000 plus stock options, determined by experience, education, and market indicators.

Location

Key hubs include Atlanta, Austin, Boston, Chicago, Denver, Los Angeles, New York City, and San Francisco; remote work is also embraced for candidates across the United States.

Perks

• Flexible, non-accrual PTO plus 11 company holidays
• Fully-paid medical, dental, vision, and HSA match
• 12 weeks paid parental leave with additional recovery time
• Fertility and family benefits with up to $50,000 lifetime benefit
• Mental health support (Spring Health)
• Caregiver support (Cariloop)
• Equity tax advisor sessions (Carta Tax Advisor)
• Employee Resource Groups (ERGs)
• WFH stipend of $150/month
• Productivity stipend of $300/year
• Home office one-time stipend of $750

Key skills/competency

• Operations
• Data Analysis
• Scheduling
• Collaboration
• Metrics
• Problem-solving
• Stakeholder Management
• Adaptability
• Decision-making
• Efficiency