Software Engineer III (Kora/Support)
RemoteHunter · United States
- Hybrid
- Full-time
- $190,000 / year
- United States
Tailored resume — keyword-matched to this role.
Hiring manager — we find who's hiring.
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Job highlights
- Develop and scale a voice AI agent.
- Integrate LLMs into production workflows.
- Build data and third-party integrations.
- Transition to a multi-modal platform.
- Improve healthcare transparency and fairness.
About the role
About Our Client
The organization operates in the healthcare financial technology sector, focusing on simplifying and improving patient interactions with medical billing. It addresses the challenge of complex and often confusing medical bills by deploying advanced voice AI technology that communicates directly with patients. The company's platform is live with real clients and expanding its capabilities to include chat, SMS, and outbound calls, aiming to enhance patient understanding and engagement at scale.About the Opportunity
The Software Engineer III (Kora/Support) role is a full-stack position responsible for developing and scaling a voice AI agent that assists patients with medical billing inquiries. This role involves building data integrations, engineering large language model prompts, configuring infrastructure, and delivering features that directly impact patient interactions. The position contributes to expanding the AI agent's reach across multiple communication channels and supports the continuous refinement of AI-driven workflows and patient experiences.Responsibilities
- Experiment with and launch Generative AI-powered features in collaboration with AI scientists
- Integrate large language models (LLMs) into production workflows, including context building, prompt design, and evaluation pipelines
- Develop infrastructure to expose insurance, billing, and third-party data to the AI agent for real-time patient conversations
- Review call transcripts and conversation logs to identify product performance insights and implement improvements
- Support the transition from an inbound voice agent to a multi-modal platform including outbound calls, chat, and SMS
- Contribute to team management, technical project oversight, and mentoring of peer engineers
- Innovate new approaches for agent-based engineering and rapid prototyping within a non-traditional codebase environment
Requirements
- 4 to 6 years of technical leadership with measurable impact across full-stack development (preferred but not required)
- Experience with Generative AI and Large Language Models, through personal or professional use or API integration
- Ability to work across engineering domains including data pipelines, third-party integrations, cloud infrastructure (AWS or GCP), and feature development
- Strong hands-on coding and problem-solving skills, with attention to edge cases and efficiency under time constraints
- Clear and effective written and verbal communication skills
- Commitment to engineering best practices including clean, maintainable, and well-tested code
- Entrepreneurial mindset, comfortable in fast-paced and ambiguous environments
- Proficiency in modern languages and frameworks, primarily Python and TypeScript; React experience is beneficial
- Experience designing for non-deterministic systems where outputs may vary between runs
- Passion for improving healthcare transparency and fairness for patients
Pay Range and Compensation Package
Salary Range: $170,000 to $215,000 (subject to location, experience, and education) Equity eligibility Competitive benefits and wellness packageBenefits & Perks
- Flexible work arrangements, including remote options
- Unlimited paid time off for vacation, sick, and mental health days, with encouragement to take at least 20 days annually
- 16 weeks paid parental leave with health benefits and flexible re-entry schedules
- Employee resource groups promoting diversity and inclusion
- Health benefits starting the first of the month following the start date, including fertility and adoption assistance
- 401(k) matching of 100% up to specified limits
Equal Opportunity Statement
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS.Key skills/competency
- Software Engineer III
- Generative AI
- Large Language Models (LLMs)
- Full-stack development
- Python
- TypeScript
- Cloud Infrastructure (AWS/GCP)
- Data Pipelines
- Voice AI
- Healthcare Technology
Skills & topics
- Software Engineer III
- Generative AI
- Large Language Models
- LLM
- Full-stack
- Python
- TypeScript
- AWS
- GCP
- Healthcare Technology
- Voice AI
- Prompt Engineering
- Data Pipelines
- React
How to get hired
- Tailor your resume: Highlight Generative AI, LLM, Python, and TypeScript experience.
- Showcase impact: Quantify achievements in full-stack development and technical leadership.
- Demonstrate problem-solving: Provide examples of handling edge cases and efficiency.
- Emphasize passion: Express your commitment to healthcare transparency.
- Prepare for interviews: Discuss experience with non-deterministic systems and best practices.
Technical preparation
Practice Python and TypeScript coding challenges.,Build a small project using LLM APIs.,Familiarize yourself with AWS or GCP services.,Understand data pipeline concepts and tools.
Behavioral questions
Describe a time you led a technical project.,How do you handle ambiguity in fast-paced environments?,Share an experience improving system efficiency.,Discuss your approach to testing non-deterministic systems.
Frequently asked questions
- What is the primary focus of the Software Engineer III role at RemoteHunter's client?
- The primary focus is on developing and scaling a voice AI agent to assist patients with medical billing inquiries, integrating LLMs, and enhancing patient interactions in the healthcare financial technology sector.
- What technical skills are most important for a Software Engineer III applying to this role?
- Key technical skills include experience with Generative AI and Large Language Models (LLMs), proficiency in Python and TypeScript, full-stack development, cloud infrastructure (AWS/GCP), and data pipelines.
- Does this Software Engineer III role offer remote work flexibility?
- Yes, the role offers flexible work arrangements, including remote options, and the company encourages a healthy work-life balance with unlimited paid time off.
- What kind of impact can a Software Engineer III expect to make in this position?
- You can expect to directly impact patient interactions by improving medical billing transparency, scaling AI capabilities across multiple communication channels, and refining AI-driven workflows.
- How does RemoteHunter facilitate the application process for this Software Engineer III role?
- RemoteHunter acts as a connector, helping you discover the role and guiding you to complete your full application directly through the hiring company's career page or ATS. RemoteHunter is not the Employer of Record.
- What is the salary range for the Software Engineer III position?
- The salary range for this role is $170,000 to $215,000 annually, depending on factors like location, experience, and education.
- What is the company culture like for this Software Engineer III role?
- The company is an equal opportunity employer committed to diversity and inclusion, fostering an environment where all employees can thrive. They value an entrepreneurial mindset and best engineering practices.
- What are the benefits of working as a Software Engineer III at this company?
- Benefits include flexible work, unlimited PTO, generous parental leave, comprehensive health benefits, 401(k) matching, and a commitment to improving healthcare for patients.