Risk & Fraud Analyst II
RemoteHunter
Job Overview
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Job Description
About the Opportunity
As a Risk & Fraud Analyst II at RemoteHunter, you will play a crucial role in safeguarding the payments and financial services segment for appointment-based, self-care businesses, including salons, spas, medspas, and barbershops. This position involves identifying and investigating risk and fraud patterns across a dynamic payments ecosystem, contributing to the evolution of risk programs through insights gained from investigations, and continuously improving controls, tools, and customer experience.
Responsibilities
- Action day-to-day alerts and queues related to fraud prevention, investigations, and dispute processing.
- Monitor and analyze information from various tools, reports, and documentation to make informed decisions.
- Assess risk levels and make approval recommendations for onboarding and payment processing limits.
- Build trust with customers and internal teams through customer experience and fraud education.
- Provide feedback on current risk programs and assist with implementing improvements.
- Stay informed of fraud trends and relevant regulations to maintain risk programs.
- Assist in developing fraud detection and risk management systems and suggest enhancements.
Requirements
- High school diploma required, Bachelor’s degree preferred.
- 3-7 years of payments industry experience, focusing on underwriting, transaction monitoring, fraud, dispute, and risk management (higher experience expected for Analyst II).
- Experience with SQL, Tableau, or Sigma.
- Proficiency with Microsoft Office Suite or Google Workspace, especially Excel or Sheets.
- Familiarity with merchant processing platforms and applications.
- Experience using automation and/or AI tools in the workplace.
- Ability to read and understand credit card processing statements.
- Knowledge of card brand rules and regulations (Visa, Mastercard, etc.).
- Strong analytical, research, and attention to detail skills.
- Ability to research complex merchant issues and communicate findings clearly.
Benefits & Perks
- 401(k) match plus dental, medical, vision, and life insurance.
- Flexible vacation day policy.
- Fully remote work with a monthly work-from-home stipend.
- Family planning resources and specialized support programs.
- Equity participation opportunities.
- Learning and development program to explore related market businesses.
Compensation
Starting total cash compensation for the Risk & Fraud Analyst II role is between 90,000 and 130,000 USD, depending on skills, experience, and market factors. The position offers significant room for growth and advancement within the organization.
Key skills/competency
- Fraud Prevention
- Risk Management
- Payment Processing
- Transaction Monitoring
- Dispute Resolution
- SQL
- Data Analysis
- Underwriting
- Card Brand Rules
- Automation Tools
How to Get Hired at RemoteHunter
- Research RemoteHunter's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for risk: Highlight experience in fraud prevention, payments, and data analysis to match the Risk & Fraud Analyst II role.
- Showcase technical prowess: Emphasize proficiency in SQL, Tableau, Excel, and automation tools relevant to risk management.
- Prepare for behavioral interviews: Practice communicating complex fraud investigations and customer education scenarios clearly.
- Understand payment regulations: Demonstrate deep knowledge of card brand rules and payment industry standards during your interview.
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