Revenue Enablement Specialist

About the Opportunity

This organization is a global data and technology company that powers opportunities across multiple markets including financial services, healthcare, automotive, agribusiness, and insurance. The Revenue Enablement Specialist is responsible for ensuring a smooth transition for new clients from signed agreements to successful implementation by facilitating contract finalization, onboarding, and early adoption. The role focuses on accelerating time-to-value for customers, streamlining communication, managing workflows, and aligning clients with internal teams to increase revenue retention and customer satisfaction. This position reports to the VP of Sales Growth.

Responsibilities

• Take ownership of the customer journey immediately after verbal commitment
• Manage contract submission workflow including approvals, uploading materials, and coordinating signoffs
• Navigate exceptions, legal redlines, and non-standard paperwork with confidence
• Lead customer-facing security review process and act as primary contact for compliance documentation and data security questions
• Collaborate with internal security, legal, and technical teams to ensure efficient review cycles
• Maintain knowledge of common security objections and standard responses
• Coordinate internal work item submissions to assign implementation teams promptly
• Serve as liaison for clients during implementation scheduling, kickoff, and onboarding
• Track post-signature milestones and escalate delays or risks
• Lead a 30 to 90 day Hyper Care phase to monitor adoption and ensure revenue retention
• Document success criteria and prepare clients for handoff to long-term Client Development team

Requirements

• Minimum 2 years experience in onboarding, customer success, deal desk, or project coordination roles
• Minimum 2 years successful sales experience including expanding existing relationships and revenue opportunities
• Ability to manage multiple concurrent processes
• Strong communication skills and ability to build trust with clients and cross-functional teams (Sales, Legal, Security, Implementation)
• Comfortable navigating internal systems such as CRM, contract tools, and project trackers
• Collaborative approach with ability to balance priorities and solve issues
• Customer-centric mindset with ability to understand and speak client language
• High accountability and trust-building skills
• Background in payroll, human resources, tax incentives, consulting, or professional services preferred
• Bachelor's degree required

Benefits & Perks

• Lucrative overachievement plan
• Annual trip for top performers
• 15 days of vacation accrual annually, 5 sick days, 2 volunteer days
• Wellness plans, online discounts, employee discounts, pet insurance, and more
• Employee stock purchase program and 401K matching with immediate vesting

Compensation

Pay range: $68,000 to $112,000 annually

Key skills/competency

• Client Onboarding
• Customer Success
• Deal Desk Management
• Project Coordination
• Contract Management
• Sales Enablement
• CRM Systems
• Data Security Compliance
• Cross-functional Collaboration
• Revenue Retention