Infrastructure Engineer I
RemoteHunter · United States
- Hybrid
- Full-time
- $95,000 / year
- United States
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Job highlights
- Ensure secure, reliable computing platforms, servers, and networks.
- Install, configure, monitor, and troubleshoot infrastructure.
- Lead technical projects and support development environments.
- Manage vendor relations and disaster recovery efforts.
- Provide 24x7 support and maintain job scheduling software.
About the role
About Our Client
The organization operates within the IT and infrastructure management sector, focusing on maintaining secure and highly available computing platforms, servers, and networks. It addresses challenges related to infrastructure reliability, performance, and security by continuously upgrading and improving its operating environments. The organization supports complex IT systems including multi-cloud workloads, middleware applications, and disaster recovery solutions, ensuring operational stability and security across its infrastructure.About the Opportunity
The Infrastructure Engineer I is responsible for ensuring the secure and reliable operation of the company's computing platforms, servers, and networks. This role plays a critical part in maintaining and improving the infrastructure's performance and availability through installation, configuration, monitoring, troubleshooting, and support. The position contributes by leading technical projects, supporting development environments, managing vendor relationships, and guiding disaster recovery efforts, all of which help sustain and enhance the organization's IT operations.Responsibilities
- Lead or provide technical guidance for projects and junior staff
- Participate in and potentially lead process and standards committees
- Mentor technical support personnel and handle incident reports
- Plan and recommend replacement of obsolete infrastructure resources
- Evaluate and recommend new software and hardware, prepare documentation
- Coordinate installation and relocation of IT equipment
- Maintain current knowledge of system testing and analysis
- Ensure data security and compliance with data retention policies
- Manage vendor support agreements and software licensing
- Implement security solutions including backups and disaster recovery
- Install, maintain, and support system software, hardware, and infrastructure
- Manage asset lifecycle planning and forecasting
- Collaborate with external vendors on technology changes and contracts
- Analyze resource utilization and optimize infrastructure performance
- Suggest improvements to methods and procedures
- Partner with business clients to support application deployment
- Plan and implement middleware upgrades, patches, and fixes
- Support development, test, and production environments as technical lead
- Lead technical recovery and disaster recovery planning and exercises
- Produce management and staff reports
- Serve as middleware applications contact and manage vendor relations
- Apply knowledge of middleware and network security tools in multi-cloud infrastructure
- Follow best practices for multi-cloud workload management
- Use automation tools for scripting configuration changes
- Lead installation and configuration of enterprise applications
- Develop and maintain technical documentation
- Identify and resolve complex application and data issues
- Provide 24x7 support during on-call rotation
- Manage and maintain job scheduling software such as Tidal Workload Automation or ControlM
Requirements
- Bachelor's degree in computer science, information technology, or related field, or equivalent experience
- Certification or progress toward industry-recognized professional designations preferred
- Three to five years of IT environment experience with relevant skills and knowledge
- Preferred one-year experience supporting PCs in multi-site, multi-platform environments and remote staff support
- Experience in the insurance industry is highly preferred
- Strong customer support skills with proven positive outcomes
- Demonstrated proficiency in troubleshooting systems integration issues
Pay Range and Compensation Package
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.Equal Opportunity Statement
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company's career page or ATS.Key skills/competency
- Infrastructure Engineering
- System Administration
- Network Management
- Cloud Computing
- Disaster Recovery
- IT Security
- Troubleshooting
- Automation
- Technical Support
- Project Management
Skills & topics
- Infrastructure Engineer
- IT Infrastructure
- System Administration
- Network Engineer
- Cloud Engineer
- DevOps
- Remote
- IT Support
- Security Engineer
- Disaster Recovery
How to get hired
- Tailor your resume: Highlight your IT infrastructure, cloud, and security experience. Quantify achievements where possible.
- Showcase relevant experience: Emphasize your 3-5 years in IT environments and any insurance industry background.
- Demonstrate technical skills: Detail your proficiency in system administration, networking, troubleshooting, and automation.
- Prepare for technical interviews: Be ready to discuss infrastructure design, multi-cloud strategies, and disaster recovery scenarios.
- Highlight customer support: Provide examples of your strong customer support and systems integration troubleshooting skills.
Technical preparation
Study cloud platforms (AWS, Azure, GCP).,Practice scripting and automation tools.,Review disaster recovery and security best practices.,Understand network protocols and troubleshooting.
Behavioral questions
Describe a complex systems integration issue.,How do you mentor junior technical staff?,Share an example of optimizing infrastructure performance.,How do you handle 24x7 support rotation?
Frequently asked questions
- What are the primary responsibilities of an Infrastructure Engineer I at RemoteHunter's client?
- The Infrastructure Engineer I ensures the secure and reliable operation of computing platforms, servers, and networks. Responsibilities include installation, configuration, monitoring, troubleshooting, leading technical projects, managing vendor relationships, and guiding disaster recovery efforts.
- What qualifications are required for the Infrastructure Engineer I role?
- A Bachelor's degree in a related field or equivalent experience is required. Three to five years of IT environment experience is necessary, with a preference for certifications, experience supporting remote staff, and insurance industry background.
- Is the Infrastructure Engineer I position remote?
- Yes, the Infrastructure Engineer I position is listed as remote. RemoteHunter is a platform connecting candidates with employers, and the application process is completed directly through the hiring company's portal.
- What kind of technical skills are most important for this Infrastructure Engineer I role?
- Key technical skills include system administration, network management, cloud computing (multi-cloud environments), disaster recovery planning, IT security, troubleshooting, automation, and experience with job scheduling software like Tidal or ControlM.
- Does this Infrastructure Engineer I role involve on-call duties?
- Yes, the role requires providing 24x7 support during an on-call rotation, indicating a need for availability outside standard business hours.
- What is the expected experience level for an Infrastructure Engineer I?
- The role typically requires three to five years of IT environment experience. Experience supporting PCs in multi-site, multi-platform environments and remote staff is also preferred.
- What are the benefits of applying for an Infrastructure Engineer I role through RemoteHunter?
- RemoteHunter helps job seekers discover roles matching their goals and guides them to complete their full application directly through the hiring company's career page or ATS, streamlining the job search process.
- What is the role of middleware in this Infrastructure Engineer I position?
- The Infrastructure Engineer I will plan and implement middleware upgrades, patches, and fixes, and serve as the contact for middleware applications, managing vendor relations for them.