Fraud Intake Analyst
RemoteHunter · United States
- Hybrid
- Full-time
- $85,000 / year
- United States
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Job highlights
- Manage fraud intake and documentation processes.
- Ensure accurate incident classification and reporting.
- Collaborate with teams to strengthen fraud prevention.
- Analyze fraud events for root causes and improvements.
- Support data readiness for fraud analytics.
About the role
About Our Client
The organization operates in the financial services sector, focusing on preventing wire fraud within enterprise environments. It addresses the critical challenge of detecting and mitigating fraudulent activities in financial transactions by maintaining a comprehensive fraud prevention program. This program involves multiple teams including Compliance, Fraud Operations, and Information Security to enhance incident response and improve fraud detection capabilities.About the Opportunity
The Fraud Intake Analyst role is essential for managing the front line of fraud event intake and documentation. This position ensures accurate capture and classification of fraud incidents, enabling effective analytics, detection improvements, and compliance reporting. The role supports cross-functional teams by coordinating incident handling and contributing to post-incident reviews, directly impacting the strength and responsiveness of the organization's wire fraud defense.Responsibilities
- Manage end-to-end fraud intake process by logging all attempted and confirmed fraud events.
- Maintain accurate records of incident metadata, communications, and related documentation.
- Apply consistent taxonomies and classifications to support analytics and reporting.
- Identify and implement improvements to intake processes and workflows.
- Coordinate intake triage and route cases to appropriate internal teams.
- Manage intake queues and maintain service-level standards for case handling.
- Provide visibility into case volumes and statuses.
- Lead or support structured Post-Incident Reviews to analyze root causes and control gaps.
- Document findings and track follow-up actions.
- Incorporate lessons from fraud events into processes, training, and detection logic.
- Partner with various teams to strengthen fraud prevention measures.
- Communicate incident updates and summaries to leadership and stakeholders.
- Ensure data quality for downstream analytics and reporting.
- Support development of key risk and performance indicators.
- Collaborate with data analysts to improve fraud data readiness.
Requirements
- Bachelor’s degree in Business, Information Systems, Criminal Justice, Finance, or related field, or equivalent experience.
- Minimum 2 years in operations, compliance, fraud prevention, or related process-driven roles.
- Strong attention to detail and ability to maintain structured documentation.
- Experience with case management systems or operational ticketing platforms.
- Proficiency in Excel including pivot tables and basic data analysis.
- Effective written communication skills for documentation and reporting.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Experience in fraud operations, financial crimes, cyber fraud, or risk management.
- Background in IT or Security Operations.
- Experience with incident reviews or operational investigations.
- Familiarity with email security platforms and fraud monitoring tools.
- Experience with KRIs, PKIs, trend analysis, and dashboards.
- Analytical skills to identify patterns and correlate data across systems.
Pay Range and Compensation Package
- Compensation range: $75,000 - $95,000 annually, depending on location, skillset, and experience.
- Total rewards include optional health and welfare insurance (medical, dental, vision, life, disability), paid holidays, vacation, sick time off, matching 401(k) plan, and employee stock purchase plan.
Benefits & Perks
- Optional medical, dental, and vision insurance
- Paid holidays, vacation, and sick leave
- Matching 401(k) plan
- Employee stock purchase plan
Equal Opportunity Statement
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.Key skills/competency
- Fraud Prevention
- Incident Response
- Data Analysis
- Case Management
- Risk Management
- Compliance
- Documentation
- Excel Proficiency
- Financial Services
- Wire Fraud Detection
Skills & topics
- Fraud Intake Analyst
- Fraud Prevention
- Wire Fraud
- Financial Services
- Risk Management
- Compliance
- Incident Response
- Case Management
- Data Analysis
- Operations
How to get hired
- Tailor your resume: Highlight experience in fraud prevention, operations, or compliance. Quantify achievements using keywords from the job description.
- Craft a compelling cover letter: Express your understanding of wire fraud and your interest in RemoteHunter's client.
- Prepare for interviews: Be ready to discuss your experience with case management systems and Excel data analysis.
- Showcase attention to detail: Emphasize your ability to maintain structured documentation and manage multiple priorities.
- Research the company: Understand the financial services sector and the importance of fraud prevention.
Technical preparation
Master Excel pivot tables and data analysis.,Familiarize with case management systems.,Understand fraud detection concepts.,Practice documenting incident details accurately.
Behavioral questions
Describe handling confidential information.,How do you manage competing priorities?,Tell me about a time you improved a process.,How do you ensure documentation accuracy?
Frequently asked questions
- What is the primary focus of the Fraud Intake Analyst role at RemoteHunter's client?
- The Fraud Intake Analyst role is crucial for managing the initial stages of fraud event management. This involves accurately logging, documenting, and classifying all attempted and confirmed fraud incidents to support fraud prevention efforts within the financial services sector.
- What kind of experience is required for the Fraud Intake Analyst position?
- Candidates need a Bachelor's degree or equivalent experience, with at least 2 years in operations, compliance, fraud prevention, or similar process-driven roles. Experience with case management systems and Excel is also essential.
- Is the Fraud Intake Analyst role remote?
- While the job description doesn't explicitly state the work arrangement, the company name 'RemoteHunter' suggests a focus on remote opportunities. Candidates should confirm the specific work arrangement during the application process.
- What are the key responsibilities of a Fraud Intake Analyst?
- Key responsibilities include managing the end-to-end fraud intake process, maintaining accurate records, applying classifications for analytics, coordinating case routing, managing queues, and supporting post-incident reviews.
- What is the salary range for the Fraud Intake Analyst position?
- The compensation for the Fraud Intake Analyst role ranges from $75,000 to $95,000 annually, with the final offer dependent on factors like location, skillset, and experience.
- Does RemoteHunter directly employ the Fraud Intake Analyst?
- No, RemoteHunter acts as a connector, not the Employer of Record. Your full application will be processed directly through the hiring company's career page or ATS.
- What are the preferred qualifications for a Fraud Intake Analyst?
- Preferred qualifications include experience in fraud operations, financial crimes, cyber fraud, risk management, IT/Security Operations, incident reviews, or familiarity with fraud monitoring tools and trend analysis.
- How does the Fraud Intake Analyst contribute to the organization's fraud prevention program?
- The Fraud Intake Analyst is the first line of defense, ensuring critical data is captured and classified accurately. This directly supports fraud detection improvements, compliance reporting, and strengthens the overall wire fraud defense strategy.