Business Systems Analyst, IT GTM
RemoteHunter
Job Overview
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Job Description
About the Organization
A global leader in cybersecurity protects the people, processes, and technologies that drive modern organizations. Since 2011, their mission has been to stop breaches and redefine modern security with the world’s most advanced AI-native platform. Customers span all industries and rely on the organization to keep their businesses running, communities safe, and lives moving forward. The team fosters a culture that provides flexibility and autonomy to own careers and seeks talented individuals with passion, innovation, and commitment to customers, community, and colleagues.
About the Opportunity
The organization is seeking a Business Systems Analyst, IT GTM to join the IT Go-to-Market team and drive transformation of the partner experience by optimizing Salesforce-based tools and processes supporting the alliance/channel partner ecosystem and internal operations teams.
Responsibilities
- Lead business analysis for partner portal and Salesforce transformation projects.
- Gather, document, and translate business requirements from alliance/channel teams and internal stakeholders into functional specifications.
- Analyze and optimize processes including lead management, opportunity tracking, partner certifications, partner information management, and approval workflows.
- Design and implement reporting and dashboard solutions for partners and internal teams.
- Collaborate with cross-functional teams to identify pain points and process improvement opportunities.
- Conduct user acceptance testing, create test plans, and ensure solutions meet business requirements.
- Develop training materials and support new features and enhancements.
- Manage multiple concurrent projects with varying priorities and stakeholder groups.
- Serve as liaison between business users, technical teams, and leadership.
Requirements
- 5+ years experience as a Business Systems Analyst, preferably with Salesforce platforms.
- Strong understanding of partner/channel operations, partner portals, or B2B partner ecosystems.
- Proven experience with Salesforce Sales Cloud, Partner Community/Experience Cloud, CPQ.
- Expertise in requirements gathering, process mapping, and documentation.
- Experience with reporting and dashboard design (Salesforce Reports & Dashboards, Tableau, or similar).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills with ability to translate technical concepts for business audiences.
- Demonstrated ability to manage stakeholder relationships and drive consensus.
- Self-starter who can work independently with minimal guidance.
- Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience).
Bonus Points
- Salesforce Administrator or Business Analyst certification.
- Experience with partner relationship management (PRM) systems.
- Knowledge of CPQ (Configure, Price, Quote) systems.
- Familiarity with Agile/Scrum methodologies.
- Experience in cybersecurity or technology industry.
Key skills/competency
- Salesforce Platforms
- Partner Ecosystem
- Business Analysis
- Requirements Gathering
- Process Optimization
- CPQ Systems
- Reporting & Dashboards
- Stakeholder Management
- Agile Methodologies
- Cybersecurity Industry
How to Get Hired at RemoteHunter
- Research this leading cybersecurity firm's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to align your application.
- Tailor your resume for Salesforce expertise: Highlight specific achievements in Salesforce Sales Cloud, Partner Community/Experience Cloud, and CPQ to demonstrate relevant skills for the Business Systems Analyst, IT GTM role.
- Showcase your business analysis skills: Emphasize experience in requirements gathering, process mapping, and stakeholder management with concrete examples from past roles.
- Prepare for behavioral interviews: Focus on demonstrating problem-solving abilities, communication skills, and how you drive consensus in cross-functional team settings.
- Connect your experience to cybersecurity: If you have experience in the cybersecurity or technology industry, ensure it's prominently featured to show immediate industry relevance.
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