AI Product Manager

About the Opportunity

This AI Product Manager role is responsible for defining product roadmaps and leading the development of multiple new digital offerings to expand digital services within a highly visible, innovative, digitally-savvy, and customer-centric healthcare organization. The position collaborates with cross-functional teams, drives a lean and agile development process, and ensures seamless delivery of a product vision aligned with operational needs.

Responsibilities

• Manage key initiatives end-to-end, from ideation to implementation, defining project requirements and collaborating with cross-functional teams.
• Conduct research on best practices and analyze data to monitor project performance and identify improvement areas.
• Develop and implement data analytics strategies to identify trends, risks, and opportunities and address performance bottlenecks.
• Ensure AI investments translate into scalable solutions with high adoption across departments.
• Drive adoption by engaging clinicians and staff, integrating solutions into workflows, and aligning deployments with organizational goals.
• Define KPIs and track clinical, operational, financial, and satisfaction outcomes to communicate impact and refine the AI product portfolio.
• Address risk, ethics, alignment, and ensure AI tools are usable, safe, compliant, and trustworthy in a hospital context.
• Represent patient perspectives in defining and selecting innovative digital solutions, understanding user personas, pain points, and journeys.
• Translate user needs and business problems into clear solutions and product requirements; shape product strategy and priorities.
• Collaborate cross-functionally with teams in Engineering, Design, Customer Support, Marketing, and Business Development on complex projects.
• Develop feature lists, user stories, roadmaps; maintain an agile backlog and sprint process.
• Lead sprint ceremonies and manage product documentation.
• Gather and manage product feedback via surveys, concept testing, analytics, and A/B testing; make product decisions based on user needs, business goals, and operational capabilities.
• Champion the MVP concept, focusing on desirability, viability, and feasibility.
• Define product goals and KPIs; monitor, report, and improve product performance; adjust roadmaps as needed; manage multiple product roadmaps concurrently.
• Act as liaison between clinical and operational teams to identify needs, ideate, prioritize, design, test concepts, and deliver innovative solutions.
• Assist with business case development and operating plans.
• Develop communication materials to share vision and progress with leadership and identify growth opportunities.
• Influence and partner with key stakeholders to promote solution-oriented approaches.
• Monitor market competition and evaluate competitive offerings to ensure product competitiveness.
• Refine product strategy, including pricing, target personas, and distribution channels.

Requirements

• Minimum of three years’ experience as a Product Manager leading cross-functional teams, preferably with Artificial Intelligence workflows.
• Project management experience is highly preferred.
• Ability to manage multiple priorities simultaneously.
• High School Diploma or GED required.
• Bachelor’s degree in Computer Science, Information Technology, Healthcare, or a related field preferred.

Key skills/competency

• AI Product Management
• Product Roadmap
• Digital Services
• Agile Development
• Cross-functional Collaboration
• Data Analytics
• Healthcare Technology
• Stakeholder Management
• User Stories
• KPI Definition