Administrative Support/Scheduler
RemoteHunter · United States
- Hybrid
- Full-time
- $60,000 / year
- United States
Job highlights
- Schedule nurse reviewer activities for quality reviews.
- Manage multiple calendars and track project timelines.
- Communicate with providers and project leadership.
- Maintain data accuracy and confidentiality.
- Support remote team collaboration effectively.
About the role
About Our Client
The organization operates in the managed staffing and talent consulting industry, addressing the need for skilled workforce solutions across diverse client bases. It supports projects related to healthcare compliance and quality reviews, reflecting its commitment to diversity and service effectiveness within its client communities. The organization provides staffing services tailored to contract requirements in healthcare settings, including state waiver programs.
About the Opportunity
The Administrative Support/Scheduler role supports the Illinois Home and Community‑Based Services (HCBS) Waiver Quality Reviews project by managing scheduling and administrative tasks. This position ensures that project activities, including reviews and interviews, are organized efficiently and comply with contractual obligations. The role acts as a key coordinator between nurse reviewers, supervisors, project leadership, and providers, contributing to the smooth execution of quality review processes.
Responsibilities
- Coordinate and schedule nurse reviewer activities, including onsite visits, remote reviews, interviews, and meetings
- Manage multiple calendars to prevent scheduling conflicts and ensure regional coverage
- Track project activities to meet contractual timelines and milestones
- Serve as a contact for providers regarding scheduling and review questions
- Prepare and send timely communications on schedules, changes, and expectations
- Maintain confidentiality and protect sensitive information in compliance with HIPAA and project standards
- Perform accurate data entry and maintain version control of project documentation
- Provide administrative and coordination support to supervisors and project leadership as needed
Requirements
- Minimum of 2 years of customer service experience
- Experience in administrative support, scheduling, or coordination roles
- Strong organizational skills with the ability to manage multiple schedules simultaneously
- High attention to detail and ability to meet deadlines
- Ability to work independently and collaborate effectively in a remote team environment
- Proficiency with Outlook, Excel, Teams, SharePoint, trackers, and dashboards; ability to learn new systems quickly
- Excellent verbal and written communication and customer service skills
- Experience supporting healthcare, Medicaid, compliance, or contract-based projects preferred
- High school diploma or equivalent required; associate’s degree or higher preferred
Pay Range and Compensation Package
The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.
Equal Opportunity Statement
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.
Key skills/competency
- Administrative Support
- Scheduling
- Coordination
- Calendar Management
- Project Tracking
- Provider Communication
- HIPAA Compliance
- Data Entry
- Outlook Proficiency
- Team Collaboration
Skills & topics
- Administrative Support
- Scheduler
- Healthcare Administration
- Project Coordination
- Calendar Management
- Remote Work
- Customer Service
- Data Entry
- HIPAA
- Quality Reviews
How to get hired
- Tailor your resume: Highlight your 2+ years of customer service, administrative support, and scheduling experience, emphasizing skills like calendar management and attention to detail.
- Showcase technical skills: Detail your proficiency with Outlook, Excel, Teams, and SharePoint, and your ability to learn new systems quickly.
- Emphasize relevant experience: Mention any background in healthcare, Medicaid, compliance, or contract-based projects to align with the role's focus.
- Prepare for remote work: Be ready to discuss your ability to work independently and collaborate effectively in a remote team environment.
- Follow application instructions: Ensure your application is submitted directly through the hiring company’s career page or ATS as instructed by RemoteHunter.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Administrative Support/Scheduler role at the Illinois HCBS Waiver Quality Reviews project?
- The primary focus is to manage scheduling and administrative tasks to ensure the efficient organization of project activities, including nurse reviewer activities, interviews, and meetings, while adhering to contractual timelines for the Illinois Home and Community‑Based Services (HCBS) Waiver Quality Reviews project.
- What are the key responsibilities for an Administrative Support/Scheduler with RemoteHunter?
- Key responsibilities include coordinating and scheduling nurse reviewer activities, managing multiple calendars, tracking project milestones, communicating with providers, maintaining confidentiality, performing data entry, and supporting supervisors and project leadership.
- What kind of experience is preferred for this Administrative Support/Scheduler position?
- Experience supporting healthcare, Medicaid, compliance, or contract-based projects is preferred. Additionally, a minimum of 2 years of customer service experience and prior roles in administrative support, scheduling, or coordination are required.
- What technical skills are essential for the Administrative Support/Scheduler role?
- Essential technical skills include proficiency with Outlook, Excel, Teams, SharePoint, trackers, and dashboards. The ability to quickly learn new systems is also crucial for success in this role.
- How does RemoteHunter assist candidates in applying for this Administrative Support/Scheduler role?
- RemoteHunter acts as a connector, helping exceptional candidates discover roles like this Administrative Support/Scheduler position and guiding them to complete their full application directly through the hiring company’s career page or ATS. RemoteHunter is not the Employer of Record.
- Is this Administrative Support/Scheduler position remote, and what is the expected work environment?
- Yes, this position is a remote role. The ideal candidate will be able to work independently and collaborate effectively within a remote team environment, demonstrating strong communication skills.
- What is the minimum educational requirement for the Administrative Support/Scheduler job?
- A high school diploma or equivalent is required for this role. An associate’s degree or higher is preferred, indicating a potential advantage for candidates with further education.
- How is compensation determined for the Administrative Support/Scheduler role through RemoteHunter?
- The pay range and compensation package are determined based on the candidate’s experience, skills, and other relevant factors. RemoteHunter facilitates the connection, but the final compensation is negotiated with the hiring company.