Revenue Operations Manager

About the Role

Our client, a fast-growing AI company, is seeking a Revenue Operations Manager to lead the backbone of their Go-To-Market (GTM) systems. This pivotal role requires a technical "builder" capable of translating business strategy into robust engineering solutions. You will be instrumental in designing the strategic revenue funnel while simultaneously developing the underlying infrastructure, APIs, and AI-forward automations that enhance the speed and measurability of the Sales and Marketing teams.

RevOps Core

• Own and administer the current GTM tech stack, primarily Salesforce (SFDC) and HubSpot.
• Lead the comprehensive rollout of new GTM tools, from initial requirements gathering and configuration to successful adoption.
• Develop and maintain high-fidelity dashboards and reporting for Sales, Marketing, and Revenue leadership, spanning the entire lead-to-revenue lifecycle.
• Manage the end-to-end CRM lifecycle, including objects, fields, workflows, routing, permissions, and complex integrations.
• Proactively monitor data quality and resolve integrity issues across fields, objects, sync rules, and integrations to ensure a single source of truth.
• Document system changes and processes, create lightweight SOPs, and provide training to internal users for optimal adoption.

Cross-Functional Partnership

• Collaborate with GTM leaders to transform high-level priorities into scalable systems and quantifiable outcomes.
• Oversee the end-to-end Quote-to-Cash (QTC) lifecycle, embedding automated billing and Sales Commission logic (e.g., Spiff) directly into the CRM.
• Manage Marketplace Operations to facilitate seamless partnership co-selling and fulfillment via platforms like AWS, Azure, or GCP Marketplaces.

GTM Engineering (with AI)

• Architect and scale a signal-based “lead factory” by orchestrating inbound, external data engines (Clay, Sales Nav), intent data, and execution tools (Outreach).
• Apply AI-enabled workflow thinking to streamline GTM processes, reducing repetitive operational tasks and improving speed-to-lead and speed-to-close metrics.
• Translate ambiguous business challenges into clear system designs, experiments, and implementation plans using a modern stack (Enrichment, Intent, Sequencing, Billing, Data Warehouse).
• Design and deploy custom AI prompts, workflows, and role-specific assistants (SDR, AE, CS) tailored to unique GTM motions.
• Configure, test, and refine AI tools, from chatbots to reporting agents, to ensure measurable ROI and enhanced productivity across the organization.
• Collaborate with GTM leaders to identify high-impact generative AI use cases and design automations that replace manual research with hyper-personalized outreach.

Skills & Qualifications

• 7+ Years of Experience: Proven track record in RevOps, GTM Systems, Sales Ops, or Marketing Ops within a high-growth environment.
• CRM Mastery: Deep experience with Salesforce and HubSpot, including advanced logic, custom schemas, and multi-system syncing.
• Tech Stack Expertise: Experience implementing and administering tools across the GTM spectrum: enrichment, intent, sequencing, and BI/Data Warehousing.
• Technical Fluency: Systems-thinker with familiarity in modern AI and automation tools, understanding their application to routing, scoring, and personalization.
• Analytical Rigor: Proficient in analytics and reporting across the full funnel, capable of transforming raw data into clean, durable workflows.
• Self-Starter Mentality: Proactive approach to identifying and resolving friction points with minimal oversight.
• Startup Experience: Beneficial, but not required, for supporting high-velocity teams with evolving processes and shifting priorities.
• Technical Skills: Proficiency in SQL, Python, or working with REST APIs to move data across systems is a benefit, but not required.

Key skills/competency

• Revenue Operations
• GTM Systems
• Salesforce Administration
• HubSpot Management
• AI Automation
• Data Quality
• System Design
• CRM Lifecycle
• Analytics & Reporting
• API Integration