File Clerk (Remote)
ReLyticx · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
- Hybrid
- Full-time
- $45,000 / year
- Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Job highlights
- Manage digital and scanned records for accuracy and organization.
- Process documents from various sources and ensure completeness.
- Organize files using standardized naming conventions and structures.
- Perform quality control and ensure compliance with retention policies.
- Collaborate with internal teams on file requirements and updates.
About the role
About the Role
As a Remote File Clerk, you’ll keep digital and scanned records accurate, organized, searchable, and compliant. You’ll support multiple teams by receiving documents, validating completeness, applying naming conventions, classifying files into the correct repositories, and maintaining an audit-ready trail of what was received, when it was processed, and where it lives. You’ll work in a high-volume environment where speed matters, but accuracy and confidentiality matter more.
Key Responsibilities
- Intake & Indexing: Receive files from shared inboxes, portals, internal ticketing tools, and cloud folders. Confirm document type, required fields, signatures, and attachments. Index each record using standard metadata (client/project ID, date, document category, version, region).
- Document Organization: Apply standardized naming conventions and folder structures. Convert formats when needed (PDF merge/split, image-to-PDF, compressing, version labeling). Maintain controlled libraries (final vs draft vs archived), including retention tags.
- Quality Control: Perform daily spot checks for duplicates, misfiles, missing pages, and unreadable scans. Flag exceptions and route them to the correct owner with clear notes. Maintain error logs and contribute to process improvements that reduce rework.
- Records Governance & Compliance: Handle sensitive records with strict access controls and confidentiality. Follow retention schedules, legal hold instructions, and deletion/archival rules. Support audits by pulling records quickly and documenting chain-of-custody steps.
- Collaboration & Communication: Coordinate with HR, Finance, Operations, Legal, or Customer teams to clarify file requirements. Provide status updates on backlog, turnaround time, and issues found during processing.
Tools You May Use
Cloud storage (Google Drive/SharePoint/Dropbox), document tools (Adobe Acrobat or equivalents), spreadsheets, ticketing (Jira/Asana/ServiceNow), e-signature platforms, and basic office productivity tools.
Success Metrics (Examples)
- Accuracy rate (misfile/metadata error rate)
- Turnaround time from receipt to filed
- Backlog size and daily throughput
- Audit retrieval speed and completeness
- Compliance adherence (access control, retention tagging)
Qualifications
- Experience in records management, admin support, clerical work, or document control (preferred).
- Strong attention to detail; able to follow naming/filing rules consistently.
- Comfortable handling confidential information and following strict procedures.
- Basic computer proficiency: file systems, spreadsheets, PDFs, and collaboration tools.
Key Skills/Competency
- File Management
- Data Entry
- Attention to Detail
- Confidentiality
- Records Management
- Document Control
- Compliance
- Organization
- Communication
- Problem Solving
Skills & topics
- File Clerk
- Remote Work
- Records Management
- Document Control
- Data Entry
- Administrative Support
- Clerical
- Compliance
- Organization
- Attention to Detail
- Google Drive
- SharePoint
- Dropbox
- Adobe Acrobat
- Jira
- Asana
- ServiceNow
How to get hired
- Tailor your resume: Highlight experience in records management, administrative support, or document control. Quantify achievements with metrics like accuracy rate or turnaround time.
- Showcase attention to detail: Emphasize your ability to follow strict naming conventions and confidentiality protocols in your application.
- Demonstrate computer proficiency: List specific software and tools you are proficient in, such as cloud storage, PDF editors, and ticketing systems.
- Prepare for remote work: Articulate your self-discipline, time management skills, and experience working effectively in a remote environment.
- Address compliance: Be ready to discuss your understanding of data privacy, retention schedules, and handling sensitive information.
Technical preparation
Practice using cloud storage like Google Drive.,Familiarize with PDF editing tools (Adobe Acrobat).,Improve spreadsheet skills (Excel/Google Sheets).,Understand file naming conventions and folder structures.
Behavioral questions
How do you maintain accuracy in repetitive tasks?,Describe a time you handled confidential information.,How do you prioritize tasks in a high-volume environment?,How do you ensure compliance with procedures?
Frequently asked questions
- What are the key responsibilities for a Remote File Clerk at ReLyticx?
- The Remote File Clerk at ReLyticx is responsible for maintaining accurate, organized, and compliant digital and scanned records. This includes intake and indexing of documents, document organization, quality control, records governance, and collaborating with internal teams. You'll ensure files are searchable and adhere to naming conventions and retention policies.
- What qualifications are preferred for the Remote File Clerk position at ReLyticx?
- ReLyticx prefers candidates with experience in records management, administrative support, clerical work, or document control for the Remote File Clerk role. Strong attention to detail, comfort with confidential information, and basic computer proficiency with file systems, spreadsheets, and collaboration tools are essential.
- What tools will I use as a Remote File Clerk at ReLyticx?
- As a Remote File Clerk at ReLyticx, you may use a variety of tools including cloud storage platforms like Google Drive, SharePoint, or Dropbox. You'll also likely use document management tools such as Adobe Acrobat, spreadsheets, ticketing systems like Jira or Asana, e-signature platforms, and other basic office productivity software.
- How does ReLyticx measure success for a Remote File Clerk?
- Success for a Remote File Clerk at ReLyticx is measured through metrics such as accuracy rate (low misfile/metadata error rate), turnaround time from document receipt to filing, backlog size and daily throughput, audit retrieval speed and completeness, and compliance adherence with access controls and retention tagging.
- Is the Remote File Clerk position at ReLyticx a full-time or part-time role?
- Based on the description, the Remote File Clerk role at ReLyticx appears to be a full-time position, emphasizing high-volume work and comprehensive responsibilities. If you require specific details on employment type, please refer to the original job posting or contact the hiring manager.
- What is the work arrangement for the File Clerk position at ReLyticx?
- The File Clerk position at ReLyticx is explicitly stated as a Remote role, meaning you will work from a location outside of a traditional ReLyticx office.