Supply Chain Systems Specialist

About the Role of Supply Chain Systems Specialist

We are seeking a Supply Chain Systems Specialist to join Relief International's Supply Chain & Operations team. This is a remote, fixed-term position, open to candidates in Relief International's countries of operation, with the possibility of extension after 12 months. We encourage applications from individuals from minoritized backgrounds and those with lived experience in the contexts we serve, as we are committed to building an inclusive and authentic workplace.

As a global recruiter, Relief International offers competitive salaries and benefit packages, applied fairly and transparently. Specific salary details are market-dependent and will be shared with shortlisted candidates.

About Relief International

Relief International is a global non-profit organization dedicated to partnering with communities affected by conflict, climate change, and disaster. We focus on saving lives, building resilience, and promoting long-term health and wellbeing across 14 countries in Africa, Asia, and the Middle East. Our programming includes Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education, and Livelihoods, all contributing to community resilience.

About the Opportunity

The Supply Chain Systems Specialist will be crucial in leading the implementation and ongoing support for Relief International's new Procure-to-Pay, asset, and inventory systems across all operational countries. This primarily involves integrating Procure-to-Pay, Inventory, and Asset modules within Oracle NetSuite, linking them to the existing NetSuite finance system.

Additionally, this role involves supporting the pilot and subsequent scaling of a third-party medical inventory management system (IMC PIMS), which will integrate with NetSuite's inventory module. This system will be deployed in medical warehouses and supported health facilities for comprehensive inventory and consumption monitoring. The Specialist will also collaborate with the Global IT Automation Specialist to automate Supply Chain and Operations forms using Microsoft Forms where other systems are not applicable, ensuring their successful rollout.

System implementation support will be conducted remotely, with in-country travel as permitted by budget and security considerations.

Your Responsibilities

• Lead the testing, configuration, piloting, and integration of NetSuite Supply Chain modules, including Procure-to-Pay, inventory, and assets.
• Drive the pilot of the IMC PIMS inventory system and support its scaling post-successful pilot.
• Develop and maintain comprehensive system documentation, training materials, dashboards, and reports.
• Manage critical data functions: collection, cleansing, migration, and ongoing system-level data administration (users, warehouses, suppliers, products, workflows).
• Execute the rollout of Supply Chain systems across all Relief International countries, encompassing training, configuration, go-lives, and post-implementation support.
• Coordinate with stakeholders to align expectations, mitigate risks, and ensure systems enhance organizational efficiency.
• Oversee and provide 1st–3rd line support structures for Relief International's Supply Chain and Operations systems, acting as the primary contact for external support partners.
• Lead the scaling, integration, rollout, and support of third-party medical inventory management systems in conjunction with NetSuite deployment.
• Strengthen operational processes by reviewing local and global supply chain practices and assist in revising Supply Chain and Operations policies and processes, fostering cross-functional collaboration.
• Provide support for emergency responses as needed, including potential emergency deployment.

About You

Candidates should possess the following experience and skills:

• Significant experience implementing Oracle NetSuite Procure-to-Pay or a similar global ERP P2P system across multiple countries within a global organization.
• Extensive experience implementing a global inventory management solution across multiple countries in a global organization.
• Strong project management capabilities, including documentation, stakeholder engagement, training development, risk management, and budget support.
• Demonstrated technical understanding of procurement and inventory management principles.
• Proficiency with MS Office applications (Teams, Outlook, Word, PowerPoint) and advanced Microsoft Excel skills.
• Proven experience in designing and delivering training to both internal and external stakeholders.
• A strong, positive track record of collaboration, effectively working with diverse teams in varied locations.
• Ability to remotely motivate and support teams in a professional and positive manner.
• Capacity to perform effectively under pressure and adhere to challenging deadlines.
• Excellent relationship management skills and strong communication abilities (written, verbal, negotiation, presentation).
• Willingness to travel up to 30% of the time to Relief International countries.
• Experience in humanitarian supply chain and logistics is highly desirable.
• Fluency in English is required; proficiency in French and/or Arabic is an advantage.

We encourage applications even if your experience doesn't perfectly match every requirement. We believe in diverse talents and you might be exactly who we need.

How To Apply

To apply, click the “Apply” button on the job advert page. You will be prompted to upload a CV and a one-page Cover Letter. Your cover letter should articulate your interest in this post with Relief International and how your skills and experience align with the role.

Closing Date: Monday March 9, 2026.

Relief International is committed to safeguarding and upholds core humanitarian principles regarding the prevention of sexual exploitation and abuse. All staff and volunteers are expected to share this commitment and adhere to our Code of Conduct. Recruitment processes include a criminal records self-declaration, references, and other pre-employment checks, which may encompass police and qualifications verifications.

Key skills/competency

• Oracle NetSuite
• Procure-to-Pay (P2P)
• Inventory Management
• Asset Management
• System Implementation
• Project Management
• Data Migration
• Training Delivery
• Stakeholder Coordination
• Humanitarian Logistics