Risk Analyst

About Relay

Relay is a digital banking platform that empowers self-made business owners with the tools and knowledge to excel financially. We provide clarity, confidence, and control over every dollar, transforming cash flow from a source of stress into a clear signal for running stronger, more resilient businesses.

Relay is experiencing an exciting period of growth. We are expanding our Risk team and seeking a customer-focused problem solver to join us as a Risk Analyst. In this role, you will play a crucial part in protecting Relay and its customers from potential fraud risks. As a key member of a high-impact team, you'll have the opportunity to help shape new processes, safeguard Relay users, and champion the success of small and medium-sized businesses (SMBs).

Joining Relay offers the chance to make a significant impact by building solutions with the potential to reach 29 million small businesses across North America. If you thrive on growth and solving real customer problems, we encourage you to apply!

Please note: We operate in a hybrid environment, collaborating in the office three times a week. We seek candidates who are flexible and open to working Canada/US statutory holidays.

What You'll Be Doing as a Risk Analyst

• Perform regular risk assessments to understand potential financial and operational impacts.
• Analyze data to identify patterns and trends that could suggest future risks.
• Collaborate with internal teams and external customers to develop and implement risk mitigation strategies.
• Prepare risk management and postmortem reports for internal stakeholders.
• Maintain an up-to-date understanding of industry trends, fintech developments, and regulatory changes affecting risk.
• Assist with the development and implementation of risk management policies and protocols.
• Contribute to the development of risk models for new products and services.

Who You Are

• You have 2+ years of experience in risk management, preferably within the fintech or banking industry.
• You possess strong analytical skills to collect, organize, analyze, and accurately disseminate large amounts of information with attention to detail.
• You understand financial principles and risk management practices.
• You're proficient in risk assessment and prediction software.
• You are naturally curious, love to understand the 'why' behind problems, and aren't afraid to dig deep into problem-solving.
• You have outstanding written and verbal communication skills, able to convey complex ideas clearly and effectively.
• You have the ability to rise to a challenge, handling change, conflict management, and uncertainty when it arises.

Bonus Points

• You're familiar with fraud tools such as CRM, transaction monitoring, device intelligence, etc.
• You have prior experience in B2B SaaS, fintech, or a neobank.

The Interview Process

• Stage 1: A 30-minute Google Meets video call with a member of the Talent team.
• Stage 2: A 60-minute Google Meets video call with the Manager of Risk.
• Stage 3: A take-home assignment.
• Stage 4: A 45-minute in-person interview with a member of the Leadership team.

Compensation and Benefits

We believe Relayers should feel rewarded for their impact on our mission and growth. Compensation reflects impact and grows accordingly, not limited to annual reviews.

The annual salary range for this role is $64,600 - $83,600. For candidates fully ready for the role's defined scope, the typical starting salary is $76,000. Offers below reflect growth potential, while offers above indicate exceeding expectations or expanded scope from day one.

We encourage open discussions about compensation with your recruiter throughout the hiring process. More information on our compensation philosophy and perks and benefits is available on our Candidate Hub.

Why Relay Might Be the Perfect Fit For You

• You push relentlessly for reinvention, constantly asking, 'How can this be better?'
• You crave autonomy; we offer big challenges and freedom to solve them.
• You own your work, taking pride and responsibility for outcomes.
• You treat comfort as a red flag, seeking growth and embracing change.
• You care about impact, not noise, measuring success by results.
• You're energized by complexity and ambiguity, building from scratch.
• You seek out feedback, seeing it as a tool for learning and improvement.
• You're here for more than a job, driven by Relay's mission to help SMBs thrive.

What's Important To Us

Research shows women-identifying and marginalized individuals often apply only if they meet 100% of qualifications. We encourage everyone to apply, as no one is a perfect match on paper. Relay values diversity for high-performing teams and an inclusive work environment. We are an equal opportunity employer, welcoming diverse backgrounds, perspectives, and skills. Accommodations will be provided at any stage of the hiring process upon request to your Talent Partner.

Disclaimer

For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.

Key skills/competency

• Risk Management
• Fraud Detection
• Financial Analysis
• Fintech Industry Knowledge
• Data Analysis
• Risk Assessment
• Regulatory Compliance
• Problem Solving
• Communication Skills
• Mitigation Strategies