Package Handler / Doorperson
Related Management Company · New York, NY
- On site
- Internship
- $62,000 / year
- New York, NY
Job highlights
- Welcome residents and guests warmly.
- Ensure entryway safety and cleanliness.
- Assist with packages and deliveries.
- Support front desk and property management.
- Maintain professional presence and attitude.
About the role
Package Handler / Doorperson
Be the First Smile They See
We e looking for a dependable, courteous, and professional Doorperson to welcome residents and guests, keep our entryway clear and safe, and support the front desk team. This role is all about creating a warm first impression while staying alert and helpful. If you take pride in your appearance, love helping people, and enjoy being part of a strong team, this could be the role for you.
What You e Responsibilities Include:
Warm Welcomes & Professional Presence
- Greet residents and guests with courtesy and respect
- Open doors and assist with entry/exit as needed
- Monitor arrivals and departures and help keep the lobby calm and orderly
Safety & Cleanliness
- Keep the entry area clear of snow, debris, and unauthorized individuals
- Dust or mop the lobby and wipe down windows when needed
- Alert management about any safety concerns or incidents
Resident & Guest Support
- Hail taxis or assist with car doors when requested
- Help the concierge sign in deliveries, announce guests, and hand out packages
- Step in for the concierge during breaks or absences
Team Communication
- Report any incidents by completing proper documentation
- Stay in regular communication with the Property Manager
- Maintain a professional appearance and positive attitude throughout the shift
Qualifications
What You Bring:
- Strong communication and people skills
- High school diploma or equivalent
- Ability to work independently and stay focused
- 1-2 years of experience as a door attendant or in a similar role is a plus
- Ability to lift up to 50 lbs and stand for long periods
- Flexibility to work overtime or different shifts as needed
Why You e Going to Love It Here:
You e going to be part of the heartbeat of the building, setting the tone for every resident and guest experience. We value professionalism, warmth, and dependability, and we support each other as a team every step of the way.
About Related Management Company
A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher. At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
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Key skills/competency
- Doorperson
- Package Handler
- Customer Service
- Guest Relations
- Communication Skills
- Professionalism
- Teamwork
- Dependability
- Safety Awareness
- Property Management Support
Skills & topics
- Package Handler
- Doorperson
- Customer Service
- Hospitality
- Front Desk
- Building Services
- Related Management Company
- New York
- 32BJ Union
- Entry Level
How to get hired
- Tailor your resume: Highlight customer service, communication, and any relevant experience like door attendant roles. Quantify achievements if possible.
- Craft a compelling cover letter: Express your enthusiasm for Related Management Company and emphasize your dependability and professional presence.
- Showcase soft skills: During the interview, demonstrate strong communication, a positive attitude, and a helpful demeanor.
- Prepare for behavioral questions: Be ready to discuss how you handle customer interactions, safety concerns, and teamwork.
- Research Related: Understand their commitment to service, community, and professionalism to align your application.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary for the Package Handler / Doorperson role at Related Management Company?
- The Package Handler / Doorperson role at Related Management Company offers a competitive hourly wage of $29.77, with the benefit of being part of the 32BJ Union.
- What are the working hours for this position?
- The schedule for the Package Handler / Doorperson is Monday through Friday, from 10:00 AM to 6:30 PM.
- What specific duties does a Doorperson perform at Related Management Company?
- As a Doorperson, your duties will include greeting residents and guests, assisting with entry and exit, maintaining lobby order, ensuring entryway safety and cleanliness, assisting with packages and deliveries, and supporting the concierge and property manager.
- What qualifications are necessary for the Package Handler / Doorperson job?
- Essential qualifications include strong communication and people skills, a high school diploma or equivalent, the ability to work independently, and the physical capacity to lift up to 50 lbs and stand for long periods. Experience as a door attendant is a plus.
- Does Related Management Company offer career growth opportunities?
- Yes, Related Management Company fosters growth, internal mobility, and leadership development, powered by bold thinkers and entrepreneurial spirits.
- How does Related Management Company support its employees?
- Related Management Company values professionalism, warmth, and dependability, providing support through teamwork and offering competitive compensation aligned with experience and market standards.
- What is the work environment like for a Doorperson at Related?
- You'll be at the heart of the building's resident and guest experience, working in a supportive team environment that values professionalism and warmth.
- Is experience required for the Package Handler / Doorperson position?
- While 1-2 years of experience as a door attendant or in a similar role is a plus, it is not strictly required. Strong communication and people skills are essential.