Sales Supervisor, Full-Time - New Orleans
@ Reformation

New Orleans, Louisiana, United States
On Site
Posted 5 days ago

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XXXXXXXXXX XXXXXXXXX XXXXXX******* @reformation.com
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Job Details

Who We Are

Since 2009, Reformation has been on a mission to bring sustainable fashion to everyone. Recognized by Fast Company and other leading publications, we are a global brand with 50+ stores and our own sustainable factory in LA. We invest in an inclusive culture to help everyone thrive.

Sales Supervisor Role

The Sales Supervisor will help lead and execute all efforts to achieve individual store goals by inspiring teams, maintaining customer engagement, and innovating the in-store experience.

What You’ll Do

  • Meet and exceed sales goals consistently.
  • Lead by example to generate new clientele and retain customers.
  • Deliver an excellent customer experience with a customer-first mindset.
  • Utilize technology to enhance the in-store experience.
  • Maintain inventory accuracy through cycle counts and tracking procedures.
  • Contribute to loss prevention and operational excellence.
  • Support merchandising strategy and provide feedback on sales metrics.
  • Onboard and coach new hires while supporting current staff.

What You’ll Bring

  • Minimum 3 years retail experience.
  • Experience in sales or operational retail environments.
  • Ability to excel in a fast-paced, dynamic environment.
  • Strong interpersonal skills and effective communication.
  • Detail-oriented problem-solver with a positive attitude.

Compensation & Benefits

This full-time position starts at $22.00 per hour, with a minimum of 30 hours per week up to 40 hours per week. Benefits include health, dental, and vision insurance, paid time off, 401K with company match, and a clothing discount.

Equal Opportunity Employer

Reformation is committed to a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, gender, and other protected statuses. Please let us know if accommodations are needed during the application process.

Key Skills/Competency

  • Sales
  • Customer Engagement
  • Retail Management
  • Inventory Control
  • Sustainability
  • Team Leadership
  • Operational Excellence
  • Loss Prevention
  • Merchandising
  • Technology Integration

How to Get Hired at Reformation

🎯 Tips for Getting Hired

  • Research Reformation's culture: Understand their sustainable fashion mission.
  • Customize your resume: Highlight retail and sales leadership skills.
  • Showcase results: Quantify sales achievements clearly.
  • Prepare for interviews: Practice scenario-based retail challenges.

📝 Interview Preparation Advice

Technical Preparation

Review POS systems and retail tech.
Practice inventory management software basics.
Familiarize with cycle count procedures.
Understand modern retail analytics tools.

Behavioral Questions

Describe a challenging customer interaction.
Explain teamwork in a high-pressure environment.
Discuss leadership in shifting retail priorities.
Share an experience improving store operations.

Frequently Asked Questions