Field Service Technician

About Refined Technologies

At Refined Technologies, we believe operating with an eternal purpose fuels excellence. This guiding principle shapes everything we do, providing a purpose greater than ourselves. RTI leads the chemical cleaning segment of the refining industry, offering patented chemistries, processes, and equipment for cleaning and treating units during shutdowns. While intensely client-focused, we are driven by our core mission to: Honor God Always, Help People Develop, Pursue Excellence, and Earn a Profit.

We are a fast-paced, dynamic, and entrepreneurial organization, characterized by servant-hearted leaders. To learn more about our culture, we encourage you to review the RTI Playbook. If you are ready for your work to make a significant impact, we are eager to hear from you!

Job Summary: Field Service Technician

Refined Technologies is currently expanding its team of Artisans with a Field Service Technician. In this variable-hour role, you will be instrumental in directing the set-up and supporting the execution objectives of Operations Project Managers on various RTI projects.

Duties & Responsibilities

• Directs refinery personnel and contractors on the staging of RTI chemistry.
• Safely sets up RTI equipment, including placing and connecting RTI-owned pumps and hoses.
• Manages refinery contractors (mechanical fitters) as they connect RTI equipment to injection points and plant utilities.
• Operates and supervises others operating RTI-owned pumps during chemical injection.
• Leads clean-up efforts after projects and de-mobilizes equipment according to specified procedures.
• Assists Operations Project Managers as requested.
• Performs periodic, scheduled, and as-needed maintenance on RTI Injection Pumps and Equipment.
• Maintains a consistent level of competency on RTI Injection Pump Operation and Maintenance.

Requirements

Minimum Qualifications

• Strong understanding of refinery piping circuits and PFD drawings for application purposes (strong mechanical aptitude).
• Ability to clearly and confidently communicate plans to refinery contractors (strong written and verbal communication skills).
• Aptitude to diagnose and solve problems during actual applications.
• Commitment to performing work safely in all settings.
• Documented mechanical aptitude or formal mechanical education.
• Valid passport and driver’s license.

Additional Or Preferred Qualifications

• Possession of a TWIC Card is preferred.
• Preference given to candidates with process knowledge of upgrader, refinery, or petrochemical units.

Working Conditions / Physical Demands

The Company requires successful completion of a pre-employment physical to ensure the ability to safely meet the physical demands of the position, as determined by an objective medical professional.

Duration Of Workhours During Project Executions

• Typically, 12 continuous hours, potentially extending up to 16–18 hours if emergent needs arise, for up to 14 consecutive days.
• Work may involve day shift and/or night shift.

Working Conditions During Project Executions

• Exposure to uneven or unstable ground, and wet, muddy, or slippery surfaces and footings.
• Work in outside locations under extreme temperatures and various weather conditions, including wind, rain, snow, and other forms of inclement weather.
• Routine, intermittent exposure to noise exceeding 85 dBA-TWA.
• Environments that may necessitate the use of respiratory protection for the duration of a shift.
• Medical clearance and quantitative fit testing are required for half-face, full-face, and/or supplied air respiratory protection.

Physical Demands

• Ability to work at heights up to 150 ft/45m, accessed via stairs, climbing ladders, or critical lifts by cranes; requires the ability to climb ladders and stairs without issue.
• Lifting and carrying up to 40 lbs. without assistance.
• Pushing/pulling up to 100 lbs. without assistance.
• Standing and walking for up to 12 to 16 hours daily with minimal rest breaks, potentially exceeding 10,000 to 15,000 steps per day.
• Repeated bending and stooping, performing tasks including twisting or turning valves, and using wrenches and hand tools.

Travel Requirements

Ability to travel extensively to multiple North American markets to support a growing client base. Out-of-town assignments typically range from 3 to 15 days in length.

Key skills/competency

• Equipment Setup
• Chemical Injection
• Refinery Operations
• Mechanical Aptitude
• Problem Diagnosis
• Safety Protocols
• Contractor Management
• Industrial Cleaning
• Piping Circuits
• Technical Communication