Technical Solutions Manager
@ Reddit, Inc.

New York, NY
$165,600
On Site
Full Time
Posted 5 hours ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX****** @redditinc.com
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Job Details

About Reddit

Reddit is a community of communities built on shared interests, passion, and trust. It is home to open and authentic conversations with 100,000+ active communities and over 101M daily active unique visitors.

About the Role - Technical Solutions Manager

The Technical Solutions Manager helps drive the success of Reddit Ads by developing, pressure testing, and troubleshooting ad products. This role involves close collaboration with product managers, engineers, and product marketing managers. You will support the sales team with technical expertise, ensuring top advertisers are set up for success and resolving technical issues that could block revenue.

Responsibilities

  • Collaborate with Ads Engineering and Product teams to identify bugs and test new products.
  • Serve as product subject matter expert alongside Sales.
  • Execute deep troubleshooting techniques for customer issues within SLAs.
  • Participate in on-call rotations for after-hours and weekend critical support.
  • Work with Product Marketing and Engineering to share advertiser feedback.
  • Create and launch dashboards and sales tools with Business Engineers.
  • Partner with Sales and Engineering to resolve technical issues blocking revenue.
  • Collaborate with the Product Adoption team to create best practices for campaign execution.
  • Test and QA feature requests for flawless campaign execution.

Required Qualifications

  • 6+ years experience in a sales engineer role or similar.
  • Skilled in writing database queries and performing data analysis.
  • Understanding of web technologies including CSS, HTML, XML, and JavaScript.
  • Experience with data management platforms (e.g., Mode, Tableau, Looker, Sense).
  • Familiarity with debugging tools (e.g., Charles).
  • Knowledge of digital advertising and ad tech.
  • Excellent verbal and written communication skills.
  • BA/BS degree or higher.

Benefits

Includes comprehensive healthcare, income replacement programs, 401k match, family planning support, gender-affirming care, mental health benefits, flexible vacation, global days off, generous parental leave, and paid volunteer time.

Pay Transparency

This role offers a base pay range of $132,600 to $185,600 USD and eligibility for equity and commissions based on role.

Additional Information

Interviews may be recorded and transcribed. Reddit is an equal opportunity employer committed to diversity and reasonable accommodations.

Key skills/competency

  • technical
  • advertising
  • troubleshooting
  • engineering
  • analytics
  • dashboard
  • product
  • debugging
  • communication
  • data
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How to Get Hired at Reddit, Inc.

🎯 Tips for Getting Hired

  • Customize your resume: Highlight relevant technical and sales experience.
  • Research Reddit: Understand company culture and products deeply.
  • Prepare examples: Showcase troubleshooting and collaboration skills.
  • Practice technical tests: Review web technologies and debugging tools.

📝 Interview Preparation Advice

Technical Preparation

Review SQL querying and database management.
Practice debugging with tools like Charles.
Study web fundamentals: CSS, HTML, XML, JavaScript.
Familiarize with data platforms like Tableau or Looker.

Behavioral Questions

Describe a challenging technical problem solved.
Explain teamwork in a cross-functional project.
Discuss handling high-pressure troubleshooting situations.
Share experiences with customer technical support.

Frequently Asked Questions