Enrolment Officer / School Administrator

Enrolment Officer / School Administrator at Reddam Early Learning School

At Reddam Early Learning School in Lindfield, the Enrolment Officer / School Administrator is a pivotal first point of contact for prospective and current families. This role ensures a professional and welcoming enrolment experience while providing essential administrative support to the Principal, maintaining high levels of professionalism and confidentiality. This is a Monday to Friday, 8am - 4pm position located in leafy Lindfield, close to public transport with parking available.

Key Responsibilities

Enrolment and Admissions

• Respond professionally to enquiries and manage the full enrolment process, including applications, tours, confirmations, waitlists, and reporting.
• Maintain accurate records, statistical data, and provide regular updates to leadership while ensuring families receive pre-commencement information.

Administrative Support

• Assist the Principal with enrolment administration, policies, procedures, and compliance documentation.
• Ensure professional correspondence, accurate database management, confidentiality, and organised administrative operations.
• Support teachers with administrative tasks and facilitate site access for workmen and deliveries.

Event Coordination

• Assist in organising Open Mornings, Orientation Visits, Parent Celebrations, and other school events.
• Coordinate event logistics and communication in collaboration with the Principal and staff.

Stakeholder Liaison

• Build and maintain positive relationships with parents, staff, and service providers while managing enquiries and attendance matters.
• Refer complex concerns to the Principal and share relevant updates regarding student attendance and communication.

School Operations & Compliance

• Adhere to safety policies, professional codes of ethics, school guidelines, and maintain a neat, compliant administration environment.
• Demonstrate an understanding of the Reggio Emilia Philosophy and Xplor Software.

The Ideal Candidate Will Have

• Strong organisational and multitasking abilities with a proven track record of meeting deadlines.
• Excellent communication and interpersonal skills for liaising with parents, staff, and external stakeholders.
• Attention to detail in documentation, scheduling, and enrolment processing.
• Proficiency in Microsoft Office, database management, and administrative software.
• Prior experience in an administrative or enrolment-related role, preferably within an educational setting.

Personal Attributes

• Professional, proactive, and self-motivated with a collaborative mindset.
• Detail-oriented and capable of maintaining accuracy in all administrative tasks.
• Adaptable and resourceful, able to thrive in a dynamic school environment.
• Dedicated to ensuring a welcoming and seamless enrolment experience for families.
• Committed to upholding the school’s mission, values, and high standards.

Qualifications

• Relevant experience in administration or enrolment services.
• Current Working With Children Check (WWCC) or the ability to obtain one.

Key skills/competency

• Enrolment Management
• Admissions Process
• Administrative Support
• Database Management
• Stakeholder Communication
• Event Coordination
• Record Keeping
• Compliance Adherence
• Microsoft Office Suite
• Customer Service