Senior AI Specialist Solution Architect

About The Job

The Red Hat EMEA Technology Sales team is seeking a Senior AI Specialist Solution Architect to join their team in Dubai or remotely in UAE. This role is crucial for providing expert deep technical sales support for the seamless execution of Go-To-Market (GTM) strategies related to Red Hat AI within EMEA.

Your primary focus will be to remove organizational, technical, and competitive blockers of adoption within key accounts, aiming to establish Red Hat as the preferred AI platform for workloads and applications. You will help customers leverage their proprietary data to gain a sustainable advantage by assisting them in training, building, and managing applications that rely on these models.

You will confidently articulate Red Hat's value proposition to leadership, data scientists, developers, and IT teams. This involves technical architecture walk-throughs, business-value conversations, customer-facing technical workshops, and implementing best practices in AI systems design and deployment.

Working closely with the AI business unit and engineering, you will help test, document, and demonstrate cutting-edge features. Collaboration with Red Hat customer sales, Customer Success, Consulting Services, and partner teams is essential to ensure a highly positive customer experience.

What You Will Do

• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers for driving Red Hat AI adoption within new and existing customer accounts.
• Plan, design, and execute AI systems with customers, demonstrating the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches, leveraging additional Red Hat support and resources as needed.
• Facilitate pre- and post-sales activities, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of Red Hat AI.
• Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams.
• Work closely with the AI business unit and engineering teams, providing market feedback on products and solutions.
• Execute community outreach and customer advocacy activities, including conference speaking and blog posts.

What You Will Bring

• SME with 6+ years of hands-on experience in one of the following areas:
  • Machine Learning Use Case Development, including practical experience with a statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).
  • Building AI applications (e.g., deep learning, LLM/RAG, NLP, computer vision, or pattern recognition).
• Machine Learning Operations design, including:
  • Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.
  • Experience with CI/CD solutions in the context of MLOps and LLMOps, including automation with Infrastructure as Code (IaC) solutions (e.g., Ansible).
• Experience delivering technical presentations and leading business value sessions.
• Executive presence with public speaking skills.

Preferred Qualifications

• Computer Science or similar degree.
• Previous experience as a sales engineer, technical sales, or similar role, preferably at an enterprise software company, a SaaS company, or Systems Integrator.
• Previous experience as an implementation consultant for AI solutions.
• Previous experience in Machine Learning Use Case Development and Operations experience.
• Industry vertical experience with Data Science projects, i.e., expertise in FSI, medical, defense, and intelligence verticals.
• Community brand in volunteer tech communities like AI Users Group or open-source projects.
• Excellent written and verbal communication skills in Arabic and English.
• Ready to travel up to 50% across the MEA (Middle East Africa) region.

Key skills/competency

• AI Platforms
• Machine Learning
• MLOps
• LLM/RAG
• Data Pipelines
• Solution Architecture
• Technical Sales
• Open Source
• Python
• TensorFlow/PyTorch