Partner Engagement Experience Intern

Partner Engagement Experience Intern at Red Hat

Red Hat’s Partner Engagement Experience (PEX) team is seeking a motivated and technically minded intern to help us deliver clear, consistent, and actionable communications across our partner ecosystem and internal stakeholder network.

Our team’s mission is to design, implement, and optimize a world-class partner program — encompassing compelling incentives, comprehensive enablement, and strong go-to-market (GTM) strategies — that accelerates Red Hat’s revenue growth across all partner routes.

This internship will focus on developing and executing communication efforts that leverage both strategic messaging and digital delivery. You’ll help build scalable communication assets, optimize user experiences on digital platforms, and incorporate technical solutions to ensure our internal and partner audiences stay informed and engaged.

Key Responsibilities

You will support the team by contributing to the following areas:

Communication Planning & Execution

• Assist in building and implementing an internal and external communications cascade plan aligned with PEX strategic initiatives.
• Collaborate across teams to support Phase 1–4 of the communications process (Leadership alignment, internal rollout, external dissemination, ongoing support).
• Track and coordinate timelines for content creation, approvals, and distribution.

Content Development

• Write, edit, and polish internal and external communication materials including:
• Executive briefings
• Partner updates and newsletters
• Internal announcements and email communications
• Training or enablement documents
• Presentation decks for internal and partner-facing use
• Support the development of key messages tailored to different audiences (executive leaders, partners, employees) with clarity, consistency, and action orientation.

Digital & Technical Execution

• Build and update internal landing pages on Red Hat’s intranet (“The Source”) to support communication campaigns.
• Use HTML/CSS and internal CMS tools to create, structure, and publish content with attention to visual design and accessibility standards.
• Explore automation options for recurring communications (e.g., scripts, templates, workflow optimization).
• Support integration of digital analytics tools for tracking engagement metrics.

Data & Engagement Analytics

• Help design and implement dashboards or reports to monitor communication effectiveness (open rates, click-through rates, engagement trends).
• Use tools like Google Analytics or internal reporting platforms to extract insights and recommend improvements.
• Assist in gathering feedback from stakeholders and applying findings to refine strategies.

Required Skills & Qualifications

• Currently pursuing a degree in Communications, Marketing, Business, Computer Science, or a related field.
• Exceptional written and verbal communication skills with strong editing/proofreading abilities.
• Ability to tailor messages for different audiences with clarity and consistency.
• Familiarity with project coordination and meeting deadlines in a cross-functional environment.
• Technical skills in basic HTML/CSS and experience using web CMS platforms.
• Comfort with analytics tools, reporting dashboards, or data visualization basics (e.g., Google Data Studio, Tableau, or similar).
• Proficiency with productivity tools (Google Slides, Docs, Sheets or Microsoft equivalents).
• Detail-oriented, self-motivated, and comfortable taking initiative.
• Interest in open source software, B2B partner ecosystems, and digital user experience.

Preferred Skills

• Experience with Red Hat's technology or product portfolio.
• Familiarity with internal communication platforms or marketing automation tools (e.g., Marketo, Staffbase, Igloo).
• Understanding of communication metrics and feedback loops, including A/B testing.
• Ability to use scripting or automation (Python, Bash) for reporting or workflow optimization.
• Basic understanding of APIs or integration concepts for digital platforms.
• Basic design skills (e.g., Canva, Adobe Suite) for presentation or web content enhancements.

What You’ll Gain

• Hands-on experience supporting a high-impact global communications strategy.
• Exposure to the mechanics of cascading communication across internal and partner audiences.
• Cross-functional collaboration experience with marketing, partner, and product teams.
• Opportunities to apply technical skills in web content development, analytics, and automation in a real-world business setting.
• Mentorship and the opportunity to contribute to meaningful, strategic initiatives in a global enterprise.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Key skills/competency

• Communications Strategy
• Content Development
• HTML/CSS
• CMS Platforms
• Digital Analytics
• Project Coordination
• User Experience (UX)
• B2B Ecosystems
• Marketing Automation
• Strategic Messaging