Associate Consultant

About Red Hat

Red Hat Consulting is seeking an Associate Consultant to join the Customer Success team, focusing on delivering solutions and enabling clients with recommended practices. This role is crucial for promoting the adoption of Red Hat's open source solutions, leveraging technical expertise and interpersonal skills. The ideal candidate will possess solid technical experience, awareness of open source, a baseline understanding of business processes, and the ability to solve enterprise-level issues.

Red Hat values candidates who are enthusiastic about growth and align with the company's mission. Even if you don't meet every single requirement, your excitement for the role and potential for development are highly encouraged.

What You Will Do as an Associate Consultant

• Assist customers in building scalable, optimally managed, and adaptable enterprise technology infrastructures using Red Hat technological solutions.
• Continuously learn, grow, and adapt to new skills and technologies relevant to Red Hat's offerings.
• Travel frequently (30-40 weeks per year) to collaborate directly with leading financial services, retail, telecommunications, and institutional customers.

What You Will Bring

• Experience delivering technical implementations as part of a project team, guided by an architectural design.
• Comfort contributing to technical projects through continuous collaboration to derive effective solutions.
• Ability to remain well-organized and efficient in a fast-paced, dynamic environment.
• Capacity to interact directly with customers across various roles and organizations, communicating complex concepts clearly.
• A proactive approach to learning quickly, growing expertise, and adapting to new skills.

Role Evolution and Learning Journey

Upon joining Red Hat, you will participate in an intensive, customized training program covering Red Hat technologies and Customer Success solutions. Here’s how your skill set will develop during your first year:

Within 2 months:

• Acquire a baseline understanding of how to build technical solutions, integrated with existing enterprise systems, with expert guidance.
• Enhance your abilities through technology and consulting skills training designed and taught by Red Hat experts, including Red Hat certification preparation.
• Gain exposure and foster collaboration within Red Hat Customer Success and the broader organization through daily networking and community events.

Within 6 months:

• Collaborate on the successful delivery of customer projects as a technical contributor on a team of consultants, building knowledge of Red Hat’s technologies.
• Understand how customer use cases translate into project plans and align with Red Hat’s technological capabilities.
• Continue to expand your knowledge and professional network, both internally and externally, through enablement programs, communities, customer engagements, and meetups.

Within 12 months:

• Successfully implement enterprise solutions in customer environments as part of a delivery team.
• Contribute lessons learned, best practices, and how-to guides to internal and external communities of practice.
• Apply new technologies, frameworks, or methodologies to container platforms, demonstrating technical leadership.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, leveraging a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Our associates work flexibly across various environments, from in-office to fully remote. Red Hatters are encouraged to bring their best ideas in an open and inclusive environment, contributing to complex problem-solving and making a significant impact.

Benefits

Red Hat offers a comprehensive benefits package for full-time, permanent associates in the United States, including medical, dental, and vision coverage, Flexible Spending Accounts, Health Savings Accounts, 401(k) with employer match, paid time off, paid parental leave, disability, paid family medical leave, paid military leave, employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, and an employee assistance program.

Inclusion at Red Hat

Red Hat's culture is built on transparency, collaboration, and inclusion, embracing diverse backgrounds and perspectives to drive innovation. We aim for everyone to experience equal opportunity and access, with all voices being heard and celebrated.

Equal Opportunity Policy (EEO)

Red Hat is an equal opportunity and affirmative action employer, reviewing applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other legally protected basis. Red Hat supports individuals with disabilities and provides reasonable accommodations; contact application-assistance@redhat.com for assistance with the online application.