Administrative Assistant

@ Real Hires

About the Role

Real Hires is seeking a highly organized and personable Administrative Assistant to support our finance and data operations team. This role blends administrative tasks, customer service, and light data management responsibilities.

Key Responsibilities

• Review and track insurance claims and decide which claims to pursue.
• Follow up with families regarding payments and insurance checks.
• Maintain and organize claim trackers, data sheets, and Excel workbooks.
• Support data management with cleaning and organizing spreadsheets.
• Communicate effectively with clients and families in a professional manner.
• Collaborate with the team and suggest process improvements.
• Perform general administrative duties to support finance and data functions.

Required Skills & Experience

• Proven experience in administrative support roles.
• Advanced Excel skills for data organization and analysis.
• Excellent verbal and written communication skills.
• Strong customer service orientation with patience and professionalism.
• Ability to work independently and solve problems effectively.
• Highly organized, detail oriented, and capable of managing multiple priorities.
• Team player with a proactive mindset.
• Knowledge of Central Reach or healthcare management systems is preferred.
• Experience in healthcare, billing, or insurance contexts is a plus.

Why This Role Matters

The Administrative Assistant position is essential for ensuring that patient claims are efficiently managed and that families receive the support they need. This role directly impacts the smooth operation and success of the finance and data team at Real Hires.

Key skills/competency

• Administrative
• Excel
• Data Management
• Customer Service
• Communication
• Organizational Skills
• Insurance Claims
• Healthcare
• Billing
• Process Improvement