Senior Director, Investor Services Technology Transformation

Senior Director, Investor Services Technology Transformation

RBC Investor Services is embarking on an exciting journey to become the undisputed leader in Canada, offering clients exceptional experiences with market-leading products and services. This strategy will be enabled by our technology and architecture modernization, focused on architecture simplification, AI & automation, and an efficient operating model.

In this role, you will lead the architecture evolution journey across the technology portfolio for RBC Investor Services. High-level and detailed capability assessments and roadmaps will inform the target state of the portfolio, including technical and data architecture, design, development, quality engineering, and SRE activities.

You will collaborate with business stakeholders, project delivery teams, and act in alignment with RBC Technology & Operation’s strategy. Architecture evolution will ensure we deliver optimized technology solutions that are competitive in the market and efficient to operate.

What will you do?

This is a transformative technical delivery role with the following primary responsibilities:

• Provide technology expertise and leadership in formulating the strategic plan for RBC Investor Services architecture journey and associated delivery.
• Lead the capability assessment and architect roadmap definition for the multi-phased delivery.
• Drive best-in-class technical solutions by tracking closely industry leading solutions and applying to RBC architecture and security standards.
• Institute framework and process to ensure production readiness during software development projects.
• Partner effectively with the business teams and act as key point of relationship for the architecture journey.
• Partner with other teams, as required, to expand the rollout of strategic future architecture and applications.
• Align solutions to RBC’s Technology & Operations strategy and standards and platforms.
• Act as primary application and platform supplier relationship manager, as applicable to the architecture evolution.
• As the program progresses, evolve the strategy and plans to ensure continuous path to steady state.

What do you need to succeed?

Must-have

• 10+ years’ experience in complex technical program delivery, preferably in asset management or financial services domain.
• Knowledge of software development methodologies, tools, and practices, with expertise in application development using a variety of linear, non-linear and multi-modal models.
• Strong stakeholder management including business counterparts as well as cross-functional technical teams.
• Ability to manage technical delivery from third parties.
• Ability to drive and facilitate transformation in a large and complex global organization.
• Experience with a variety of technology and data platforms.

Nice-to-have

• Well versed in AI technology.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Key skills/competency

• Enterprise Architecture
• Technology Transformation
• Strategic Planning
• Data Architecture
• Program Delivery
• Stakeholder Management
• Software Development Life Cycle
• AI Integration
• IT Operations
• Financial Services Technology