Senior Communications Manager

Senior Communications Manager at Randstad Australia

The Senior Communications Manager at Randstad Australia leads the design and delivery of change communication strategies that support the successful implementation of OSI programs. This role requires a strategic thinker who is happy to implement strategy, translate complex program detail into clear, accessible messaging tailored for different audiences, and build organizational readiness. By working closely with program leaders and change managers, the position ensures staff feel informed and supported throughout academic and operating model transition. This role requires someone with large-scale change and transformation experience.

Key Accountabilities

• Deliver change communication plans aligned with overarching OSI strategy
• Provide strategic and tactical advice on messaging and channels to internal partners
• Lead the development and issuance of change proposals to ensure transparency and accuracy
• Produce high-quality materials including emails, FAQs, and digital content
• Tailor messaging for specific staff groups to support effective transitions
• Build productive relationships with program teams and subject-matter experts
• Manage information flow across squads and escalate risks to the Communication Lead
• Evaluate communication effectiveness and adjust strategies to improve impact

Key Challenges

• Managing interdependencies across multiple workstreams and complex programs
• Distilling evolving information into clear messages while details are still emerging
• Adapting communication plans quickly to rapidly evolving goals and timelines

Key Requirements

• A strategic thinker with a hands-on "doer" approach to delivery
• High-level liaison, negotiation, and relationship-building skills
• Strong verbal and written skills for conveying complex, evolving information
• Deep understanding of change communication strategies for large-scale impact
• Large-Scale Change experience, extensive experience leading comms for big change programs and complex transformations
• Proven capability in managing project-based communications and issuing change proposals
• Qualifications in communication, change management, or a related field

At Randstad Australia, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Key skills/competency

• Change Management
• Communication Strategy
• Stakeholder Engagement
• Content Development
• Program Implementation
• Strategic Planning
• Internal Communications
• Organizational Readiness
• Risk Management
• Digital Communication